Found out I was banned today while doing a two game trade-in. Must have been another wave of bans, because I traded in on December 23rd. But yeah, the worker still did it for me.
Same here almost exactly - traded a few games last week no problem, and then had problems today. I believe these were my only trades in all of December - about 8 games total.
At the first store they flat out refused to override. The clerk called the manager to override, and he wouldn't. He looked up my purchase
history and saw that I bought a lot of clearance games and said I was violating the spirit of their clearance program
and that's why I was banned. Note that I had not traded in any of those games and my purchases from the recent clearance have absolutely nothing to do with my trade-in history. In fact, I really haven't traded much of anything since the big clearance/outlet center stuff started in late November. He was just pulling a reason out of his you know what...
Then I went to the more friendly store and luckily got the guy who has processed most of my trade-ins before. But he was clearly puzzled by the popup and called his manager over too. They both knew me well, though, and did the override.
Here's the interesting part: while they wouldn't tell me exactly what the popup said, they did mention that it said to make sure that they knew that this was the actual person doing the trade-ins before overriding. Since they know me well they were laughing at that part. But that is an interesting twist I have never heard mentioned here before. It is almost like they think multiple people are trading in on the account or something? I dunno. I will probably tally up my trades and see if I passed some sort of barrier (like 50 or 100 games traded) to see if maybe that is the trigger. While I did go over 3 of some titles (and never more than 4), that was long ago (probably last time was in Sept) so I'd think I would have gotten rounded up earlier if it was just because of that. If anything, I've really laid low on trading recently, so even though I was expecting it at any time, I was surprised it came now after being fine last week.
The gaming guy at this second store said he would get it cleared up for me, but of course he doesn't know that one way or the other as it was all new to him. He is going to talk to his gaming supervisor (another person who knows me well) and see what the deal is. He has personally processed at least 75% of the stuff I've traded to Best Buy, and he couldn't even think of why I'd be having problems. Chances are I can still trade at least when he is there. But I'll probably hold off for the most part anyway (as I was doing already). I only traded 3 games in today just because of the 50% bonus with no strings attached. These were 3 games I'd never traded before (and I didn't bring any dups this time either).
As for all the "bad" values you may notice that for the most part those are games that were DotD or clearance items. They are smart to knock those down, but it doesn't really reflect on the trade-in values overall. They are still somewhat decent if you can find games that weren't part of their own clearance or DotDs. However, I still diverted several games I was going to bring to Best Buy to Gamestop instead tonight because I got more for them at Gamestop with their 50% bonus. And at GS I never have to worry about crossing some unknown threshold of trades and getting banned. I've probably traded at least 10x - 20x the amount of games there as I have at Best Buy.
Edited by io, 03 January 2012 - 06:34 AM.