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Best Online Customer Service 2011


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Poll: Best Online Customer Service 2011

Best Online Customer Service 2011

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#91 cgm92284

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Posted 02 February 2012 - 08:28 AM

bestbuy for me since i only got to deal with customer service with amazon and bestbuy this year. amazon gave me the run around for half a year for a refund for an item they never sent.

#92 IronChariot

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Posted 02 February 2012 - 09:27 AM

Newegg

#93 hal

hal

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Posted 02 February 2012 - 09:31 AM

Amazon has a policy that allows them to replace your CD Key if something (DRM) happens that prevents it from working. No hassles.

That's customer service.

#94 Kilo720

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Posted 02 February 2012 - 09:46 AM

amazon most def
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#95 dualedge2

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Posted 02 February 2012 - 10:26 AM

Bestbuy was good on damage control at the end there (alot of people got money when their stuff didn't ship).

But Gotta go with Amazon. Prime is awesome.


While I agree wholeheartedly that BestBuy did good on damage control, the truth is that they should never have had to. In the end, I'd have preferred what I ordered and not a GC. Giving a GC was the cheaper option for BestBuy.

Amazon for me, by many LIGHT-YEARS.
Fight for the Lost

#96 Twilight Sparkle

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Posted 02 February 2012 - 10:30 AM

Forever Amazon.
Keep calm and pony on.

#97 Mad dog

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Posted 02 February 2012 - 10:35 AM

Amazon

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#98 classflirt

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Posted 02 February 2012 - 10:51 AM

Amazon...easiest question so far!
Women love to buy shoes...guys love to buy games...

#99 xChunkeyLover57x

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Posted 02 February 2012 - 12:10 PM

Amazon easy

#100 Ellahjay88

Ellahjay88

Posted 02 February 2012 - 02:27 PM

Amazon!

Any time I have an issue, I can instant chat and get it solved right then and there. No issues.
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#101 stevewgr171

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Posted 02 February 2012 - 02:30 PM

Amazon

Amazon, by far, has the best newegg is the worst i would say.

#102 t4nd4r

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Posted 02 February 2012 - 03:34 PM

Amazon by a mile!

#103 ScottBigGame

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Posted 02 February 2012 - 03:36 PM

Best Buy is really on the list? Amazon
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#104 alkaliv2

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Posted 02 February 2012 - 03:52 PM

Amazon. Uncontested in customer service.

#105 Pastlife

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Posted 02 February 2012 - 03:55 PM

Amazon

#106 WankerJist

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Posted 02 February 2012 - 04:15 PM

Amazon. Quick to respond with them.

#107 MaxBiaggi3

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Posted 02 February 2012 - 04:51 PM

I'm voting Best Buy because I bought more from them, and their customer service gave me refunds when warranted and offered gift cards for out-of-stock items.

#108 SeanNOLA

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Posted 02 February 2012 - 04:54 PM

Man, I gotta get on that Amazon Prime...

#109 brentaw

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Posted 02 February 2012 - 06:05 PM

Amazon has the best

#110 spedmunki

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Posted 02 February 2012 - 06:22 PM

Usually would side with Amazon but BBY blew it away at the end of the year.

#111 rey6eric

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Posted 02 February 2012 - 06:47 PM

amazon hands down
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#112 LordCrono27

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Posted 02 February 2012 - 06:59 PM

amazon

#113 DM1978

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Posted 02 February 2012 - 07:43 PM

Amazon

"By Grabthar's Hammer, what a saving." - Sir Alexander Dane(Galaxy Quest)

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#114 transamdude95

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Posted 02 February 2012 - 07:53 PM

Newegg for sure. I do not like Amazon's customer service as they are unresponsive.

#115 VANDALHEART

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Posted 02 February 2012 - 09:38 PM

Best Buy

#116 jdpatri

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Posted 02 February 2012 - 09:49 PM

Amazon. They never failed to fix what ailed me.

#117 Slappybob

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Posted 02 February 2012 - 10:04 PM

Amazon is the clear winner here.
The Douchebag Porpoise does not save drowning sailors, it just mocks them as they struggle. What a jerk!

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#118 ImmaCAG

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Posted 02 February 2012 - 11:06 PM

Amazon without a doubt! Never had a problem with them for the last 3 years I've been a member, plus the give or take 2 years using my parents account when i was younger (and the 2 years of Prime membership I've had so far).

#119 e3vL

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Posted 02 February 2012 - 11:08 PM

Amazon hands down

#120 dmelzar

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Posted 03 February 2012 - 12:05 AM

amazon, newegg close 2nd but they had some fine print BS that ticked me off with a rebate, so ya amazon