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Best Online Customer Service 2011


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Poll: Best Online Customer Service 2011 (1743 member(s) have cast votes)

Best Online Customer Service 2011

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#121 Daywalker

Daywalker

    KNOW YOUR RANK

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Posted 03 February 2012 - 12:34 AM

Amazon
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#122 Yoh

Yoh

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Posted 03 February 2012 - 03:17 AM

Amazon
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#123 rollntider

rollntider

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Posted 03 February 2012 - 03:26 AM

Amazon, but New egg is a close 2nd

#124 ChicoChanqlueta

ChicoChanqlueta

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Posted 03 February 2012 - 03:31 AM

Had to return things on Amazon for the first time and they've been very good to me.
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#125 Zaku77

Zaku77

Posted 03 February 2012 - 03:35 AM

shopto.net! haha

Check out my youtube channel! I do video game collection updates, unboxings, final impressions, and intelligent game industry commentary.  Expect lots of collector's editions, as well as steelbooks from all over the world! :D

http://www.youtube.c...77?feature=mhee Twitter: https://twitter.com/Helldestroyer77

My Collection: https://docs.google....hvRG9LMlE#gid=0

 


#126 shurija

shurija

    Geronimo!

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Posted 03 February 2012 - 03:48 AM

Amazon without a doubt.

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:360: Child of Light / FIFA 14

:pc: Warhammer 40k: Dawn of War II

:ps3: Resistance Trilogy

:ps4: Watch Dogs

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#127 EvenFlow

EvenFlow

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Posted 03 February 2012 - 03:52 AM

Amazon

#128 Gregalor

Gregalor

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Posted 03 February 2012 - 04:11 AM

Amazon, of course.

Regarding Best Buy: saving face from a blunder that actually MADE THE NEWS doesn't = customer service. $5 store credit? Amazon will throw that at you if you so much as dislike the odor of the air that's inside the box.

#129 Freemason

Freemason

    I'd Hit That...

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Posted 03 February 2012 - 06:12 AM

close one, but since i dealt with Newegg longer and have never had an issue and always great support... took them over amazon

Currently Playing:

 

:pc: Payday 2 , Diablo 3, Star Wars: The Old Republic

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#130 AKissFromDaddy

AKissFromDaddy

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Posted 03 February 2012 - 06:22 AM

Amazon

You can. You must. You will.


#131 the Gooseler

the Gooseler

    Damon Baird

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Posted 03 February 2012 - 08:19 AM

Amazon.

#132 Aunna

Aunna

Posted 03 February 2012 - 10:09 AM

Amazon.

#133 DukeMagnem

DukeMagnem

    Dean of All True Men

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Posted 03 February 2012 - 12:01 PM

Amazon, easily. Their customer service reps basically gave me more than what I wanted without me really having to ask for it. I wanted free shipping--they gave me free 2 day shipping. I wanted to return a game from warehouse deals because of a cracked case--they refunded me completely and let me keep it. I had a problem with a seller not sending me my stuff--they gave me an instant refund.

#134 spiderjedi

spiderjedi

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Posted 03 February 2012 - 01:53 PM

Amazon was amazing! They always replied quickly to my inquiries, and even sent refunded my order and sent a new one when my game didn't arrive on release date. Amazon FTW

#135 frylocke

frylocke

Posted 03 February 2012 - 02:29 PM

Amazon

#136 USB Cable

USB Cable

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Posted 03 February 2012 - 05:59 PM

Amazon reps have always know how to handle a situation and I really have to give them props for that. They don't transfer me all over the place and guess what the policy is they're on point. Not saying the other two are bad since they're also top notch but Amazon is king in my invisible book.
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#137 jrodri86

jrodri86

    Meh, i'll wait to get it for a cheaper price.

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Posted 03 February 2012 - 08:17 PM

Amazon it's always helpful

#138 Gore

Gore

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Posted 03 February 2012 - 08:18 PM

The dark horse, they are down by a "couple" votes. Amazon can win. Just barely.

#139 buckythekat

buckythekat

    dv8 King of Concerns

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Posted 04 February 2012 - 03:31 AM

easily Amazon, no contest

#140 H4Y4TO

H4Y4TO

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Posted 04 February 2012 - 07:34 PM

Amazon
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#141 FinderKeeper

FinderKeeper

    Late Adopter (2016, baby!)

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Posted 04 February 2012 - 08:21 PM

Amazon. As an online-only retailer, they'd better be. LOL

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#142 FL1PSID3

FL1PSID3

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Posted 04 February 2012 - 09:39 PM

Amazon

#143 Ja7Red

Ja7Red

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Posted 05 February 2012 - 05:50 PM

Without a doubt anyone but Amazon. They have horrible customer service.
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#144 Hessbuc

Hessbuc

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Posted 05 February 2012 - 06:08 PM

Amazonia fo sho

#145 LimeWire

LimeWire

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Posted 05 February 2012 - 06:25 PM

amazon

#146 FaintDeftone

FaintDeftone

    Zelda Fanatic

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Posted 05 February 2012 - 06:48 PM

I'm shocked Best Buy is on this list. I was always under the impression they had awful customer service.

#147 JN25WIL

JN25WIL

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Posted 06 February 2012 - 01:22 AM

Shouldn't this be an automatic win for Amazon? /confused

Vote: Amazon

#148 ZaneZoom

ZaneZoom

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Posted 06 February 2012 - 08:03 PM

Amazon overall, although their xmas performance of selling out within 2 seconds was pretty bad.

#149 Templar

Templar

Posted 07 February 2012 - 12:18 AM

Amazon

#150 Tallima

Tallima

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Posted 07 February 2012 - 04:59 PM

Amazon -- they helped me out in just a few minutes.