Usually the people who buy Hannukah things are the worst customers during the holidays. This year, it was pretty good although there were complaints when we ran out of Hannukah wrapping paper DURING Hannukah. And here I was thinking you were suppose to wrap things BEFORE the holiday started.
Meanwhile in Christmas, our shelves are getting emptied and trashed with the amount of Christmas clearance selling and what is the most common question I hear:
"Do you have any more Christmas in the back"? with the most common request being Christmas lights (which we ran out of two weeks before Christmas). And they have the nerve to get angry at me as the store is packed with people buying stuff.
Yeah... I've been getting a lot of "do you have any more in the back?" for Christmas items (trees) lately.
The other day some woman brought me a damaged santa statue that appeared to have it's arms broken and asked if she could get a discount over the already 50 percent because it was "special/retarted". I took BIG offense to that because I have worked in the Special Education field for years so I grabbed it by the arm and took it to the phone to call my manager but to be honest I felt like wacking her over the head with it for saying shit like that. Anyways I go off and she tells me "BE CAREFUL WITH IT!!" like for real it's already fucked up. I tell her my manager offers her an additional 10% making it to 60% and she said NEVER MIND!! WTF? you want it for 90? or free?
The other day I was helping another coworker out when I get a call over the intercom for customer assistance in my department. I did not recognize the voice so I went back to my department where these three black guys were waiting (2 adults and 1 kid). One dude kept on bragging , "See I called you and you came..hahaha...". Since I didn't see any of my fellow coworkers paging me I figured that the fucktards were the one's on the phone. They wanted the avengers and then started getting pissed at me because it was more expensive then walmart/bb. um ok....
Then my fellow coworker from the front comes up and asks the customer if they were behind the counter and the customer denied it but admitted to using the phone and was then lectured by him saying that he has the right to escort him out of the store since he's not authorized to use that equipment.
He leaves and the fuckers keep trash talking and I ignore them, simply getting their rewards info, name and credit card info thru the system so there is a record of them being here. The fucker had the nerve to say, "You don't have to be so anal..." Omg I almost punched the guy. Then they walk off towards the front. I have no idea who was that guy nor do I know how they managed to figure out how to use the phone. I think they were a former employee who knows how to work the phone or someone who got lucky.
You know lately I have been a bit grumpy with customers. I stop making keys for people saying the machine is down and go to walmart instead and so on. Had one customer waste 20 fucking minutes because she was on the phone with someone because she didn't know ahead of time what kind of printer ink she needed...just kept on saying it's for an HP printer...um ok...which one?? After we find the right one, she keeps on holding the sale up because she was reading off everything on the box and it's a small box!!!!
What should have taken 2 mins or less took 20 minutes! argh! I was not too pleased with her during the entire process.
If the customer (spanish) doesn't get the point of what I am telling them , says "ooooooh" , and continues to stare at the price hoping it will change before his eyes I just walk away after they ask "is this the price??"
Instead of going thru the qualifying questions, I just go ahead and say you want me to go ahead and put this on layaway (since they can't afford it)? and they usually say no just looking (and of course they continue to stare at the price!) so I just walk away and move on to someone who needs real help.
The other day I had one couple with two kids (one looked 2 and the other looked less than 1 year old). The mother looked like she was 17 and the dad looked like he was 14. The mother wanted to know if we had any Wii Remotes and we were standing infront of the Wii section. I pointed to it (the new labeled Wii U boxed Wii Remote plus) and she was saying "that's not it , that says, Wii U!!" and I corrected her saying it works for the Wii and Wii U. I then get called a liar and I was getting ready to just walk away because of the stupidity was giving me a headache when she changes her mind and wants the cheap knock off which she asked me which is better and I didn't know.
So she pony's up the money which is for her boyfriend/father of her children and I can tell she's trying to scrap every bit of money out of her purse. I am behind the counter thinking geezs if I was under 20 years old, had two kids I'd be using that money to get food and stuff for my kids and not video game stuff.
Edited by ITDEFX, 31 December 2012 - 11:35 PM.