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GamersGate Thread


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#2251 motoki

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Posted 27 December 2012 - 08:55 PM

And if they do it it's gonna be a huge clusterfuck.


They don't seem to have been deterred from doing things that would piss people off in the past. It wouldn't shock me.

#2252 Tsel

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Posted 27 December 2012 - 08:56 PM

Honestly, it's their own fault. I understand that they have the right to refund or revoke our keys or whatever, but you think they would've learned with the Bethesda glitch. They should've gotten their shit together right after that and the Borderlands 2 glitch should never have even happened.

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#2253 Mooby

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Posted 27 December 2012 - 08:58 PM

My hunch is that neither Valve nor 2K nor Bethesda would be in favor of revoking already activated keys. The reality is these were, in fact, legitimate purchases and not rogue keys like you had with Dead Island.

Valve, 2K, and Bethesda are for-profit businesses and 'recovering' some potential future sales by taking keys away from people isn't worth pissing off thousands upon thousands of people... who very well might not even consider 'rebuying' the game after having their key revoked.

If anything you'll probably just have 2K and Bethesda demand financial compensation from GG assuming there is an agreement in place where only the publisher can set the discounts or that the discounts have to be in some certain range.

#2254 deviousnaraku

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Posted 27 December 2012 - 09:00 PM

I got the email about the Bethesda collection and Paypal saying I got a full refund this morning. Nothing was said about revoking keys and the Bethesda collection is still in my account. I got all keys except Fallout 3 and Hunted.

I really hope this is just the case of, "We cannot provide all keys for every game included in the package, so here's a refund and keep what you already have" kind of thing.

Besides, do they even have the right to revoke keys? Isn't it only publishers and developers who can revoke keys?
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#2255 Syntax Error

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Posted 27 December 2012 - 09:00 PM

I don't think people would be complaining as much if it was just the Borderlands 2 fiasco being reversed, but the fact that they acted like they were honoring the Bethesda glitch by telling us we'd all get keys in January is what stings a little.

I'm mainly just annoyed that my refund isn't posted despite my games being gone. Called my credit card and they said they had no pending refund so they started a chargeback.

I'm actually okay with the games themselves being gone provided I'm getting all my money back. I owned most of the Bethesda games so bought the packs mainly to gift with and was sort of disappointed that they'd come so late. I never finished my payment for BL2 4-Pack so no harm, no foul. I just want my two dollahs.

In classic GamersGate fashion, I'm sure their customer service response will just make things worse though and there'll be no "additional compensation" to speak of.

#2256 Mooby

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Posted 27 December 2012 - 09:00 PM

They would need the consent of the publishers at the very least and possibly Valve, too.

#2257 Tane

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Posted 27 December 2012 - 09:02 PM

Wow maybe I should just cancel my refund request and see if my keys show up in January. Doesn't look like it from what people have been stating. I wasn't able to retrieve any keys in the pack.

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#2258 IronChariot

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Posted 27 December 2012 - 09:05 PM

No Borderlands 2 4-pack and Ghost Recon in my games list now and they didn't refund me. Wasted several hours two times now. No more Gamersgate.

#2259 Hoarder

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Posted 27 December 2012 - 09:07 PM

Lolz

http://www.change.or...2-4pack-2#share

#2260 Tane

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Posted 27 December 2012 - 09:08 PM

No Borderlands 2 4-pack and Ghost Recon in my games list now and they didn't refund me. Wasted several hours two times now. No more Gamersgate.


It is 10:00pm in Stockholm right now probably wont see anything till tomorrow is my guess. Unless they have people working around the clock for customer service.

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#2261 jeff1304

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Posted 27 December 2012 - 09:08 PM

Well they just revoked a borderlands steam key I gave to my friend from the $15 single game .... How nice .....

#2262 Syntax Error

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Posted 27 December 2012 - 09:08 PM

Ironically, Ghost Recon was the one game that WAS refunded and it's still on my shelf.

#2263 Mooby

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Posted 27 December 2012 - 09:09 PM

It is 10:00pm in Stockholm right now probably wont see anything till tomorrow is my guess. Unless they have people working around the clock for customer service.



If not... they should. Especially after two disasters in a row like this.

#2264 Tsel

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Posted 27 December 2012 - 09:10 PM

Holy shit some of the posts on the GG Facebook are both hilarious and downright pathetic.

You're drunk Gamergate, go home.

theft, fraud.
The first & the last time.
Dont buy a gamersgate.

Well it was nice while it lasted gamersgate. Enjoy the lawsuits, and slow death of your company. Myself and everyone I know will boycott your site. I suggest everyone changes to greenmangaming who honour their deals.

Cause this is a fraud by GamersGate

So basically gamersgate ENTERED IN MY HOUSE and took the games I bought? Because is digital doesnt mean you can do whatever you want

The next time you put out a sale, how about testing it first before you list it, and take our money, just to refund us, and remove the purchased item from our accounts. PR stunt or not. It's not our fault your site is being run by a level 1 tech support from who knows where (Sweden). I'll also help you by deleting my account with all the games I have in there, and freeing up space on your server so you can, maybe, just maybe, keep the site running smoothly. If you can't handle the business or sell items as listed, then take down your site.

So long GamersGate, it was nice while you lasted... You may want to be Steam, but you'll never get there like this.

Now. I'll take the money you refunded me and see what i can buy from Greenmangamer.com or Amazon.com, because the one thing I do know about those site is, they face their errors and keep their customers happy.

Peace!


Amen!

Well they just revoked a borderlands steam key I gave to my friend from the $15 single game .... How nice .....


Can anyone else confirm this?

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#2265 Alamo

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Posted 27 December 2012 - 09:11 PM

Lolz

http://www.change.or...2-4pack-2#share


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#2266 Syntax Error

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Posted 27 December 2012 - 09:13 PM

I bought the original $15 BL2 and it's still in my Steam library. Maybe he means the key wouldn't activate when he tried it.

Hey, on the plus side, I still have my bonus Blue Coins! :D

#2267 Bort_

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Posted 27 December 2012 - 09:14 PM

It is 10:00pm in Stockholm right now probably wont see anything till tomorrow is my guess. Unless they have people working around the clock for customer service.


They don't.

I sent a support ticket 6 days ago because PayPal automatically reversed my payment from the Bethesda pack, since there was not news about not honoring the price or disabling the keys and I wanted to keep the pack I asked them to reissue me a new invoice so I was able to make the payment again.

No response so far.

#2268 Tsel

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Posted 27 December 2012 - 09:15 PM

I bought the original $15 BL2 and it's still in my Steam library. Maybe he means the key wouldn't activate when he tried it.

Hey, on the plus side, I still have my bonus Blue Coins! :D


I imagine that'll be their compensation. Hey, we're sorry we wasted your time and took back your games, but uh, you can keep the blue coins! You can spend them on our next price glitch!

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#2269 DrummerX

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Posted 27 December 2012 - 09:16 PM

I've been researching and haven't been able to find any situation historically where keys have been revoked for any reason other then hacked or cracked keys. This would be a first, I do believe.

#2270 Punisher138

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Posted 27 December 2012 - 09:17 PM

This is officially a total shit show
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#2271 Tane

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Posted 27 December 2012 - 09:18 PM

I just decided to close the ticket I had for the refund on the Bethesda pack. I will just see where it goes. I guess I will submit one down the line if the game disappears from my collection and I don't get a refund.

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#2272 Bort_

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Posted 27 December 2012 - 09:19 PM

Didn't they also had a price glitch back in October-November for The Walking Dead?

No revoked keys I think.

#2273 Palinn

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Posted 27 December 2012 - 09:23 PM

I will add my annoyances to the list...

I am annoyed only because I made buying choices based on the bundle purchase thinking I now owned the Bethesda pack because of the January key notice and therefore passed on sales at other sites for some of the games. They held my $30 for 5 days too which is a bit lame.

Okay, I am also annoyed because I didn't own any of the games either and was excited to add them all to my backlog. :lol:

#2274 jrodri86

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    Meh, i'll wait to get it for a cheaper price.

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Posted 27 December 2012 - 09:25 PM

Well they just revoked a borderlands steam key I gave to my friend from the $15 single game .... How nice .....


Revoked from his Steam account or from your GG account?, if they're revoking keys that were already activated on Steam then there's a shit storm coming :lol:

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#2275 Genobyte

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Posted 27 December 2012 - 09:26 PM

So did anyone get a refund for a 4pack after already using a key? I could of had a better deal at GMG if they aren't going to refund me and take everything away (I paid $22.50).

#2276 DrummerX

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Posted 27 December 2012 - 09:28 PM

"So basically gamersgate ENTERED IN MY HOUSE and took the games I bought? Because is digital doesnt mean you can do whatever you want "

This one is kinda priceless lol, least this is entertaining.

#2277 motoki

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Posted 27 December 2012 - 09:28 PM

Crap, now I am wondering if I should get on splashtop and keep Dishonored running all day while I'm at work in case it gets yanked. :-P

#2278 nategator

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Posted 27 December 2012 - 09:28 PM

I figure it might be helpful to share some experience with cancellation waves and rumors.

1. Cancellations typically occur in waves.

2. People, especially those who were not able to get on the deal, love trolling reddit and other sites putting out false information.

3. Because everyone is on edge on whether their order will get cancelled, the trolling spreads like wildfire and is treated like gospel.

So, if your stuff is getting cancelled, you will probably know it because the forums will be blowing up with people all reporting how their order/purchase just got cancelled who were in the same situation as you. But if you see one or two posts saying they got cancelled and everyone is freaking out but nothing has happened for a while, then it's probably a troll.

Unfortunately for our high-ADHD community, we now have to do something very difficult. Wait and see what happens.

Screaming at the company on its facebook page or twitter account is typically a waste of time. Believe me, plenty of other folks will do that for you.

I have never seen a lawyer take up these matters as a class action. But it seems like every third post is from someone who slept at a Holiday Inn.

I hope this helps out with the stress levels of those who have not experienced this sort of thing. I've been through several so far, including the Great HP Touchpad Firesale of 2011 which was a complete clusterfuck involving almost every online retailer pissing people off. They all are a little different but how the forums react is pretty much the same. Fear, greed, panic, rage.

Goddamn I love the Internet.

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#2279 jeff1304

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Posted 27 December 2012 - 09:36 PM

Revoked from his Steam account or from your GG account?, if they're revoking keys that were already activated on Steam then there's a shit storm coming :lol:


From steam is what he said il talk to him some more tonight.

#2280 Syntax Error

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Posted 27 December 2012 - 09:37 PM

Crap, now I am wondering if I should get on splashtop and keep Dishonored running all day while I'm at work in case it gets yanked. :-P

Won't matter because GamersGate will break into your house and turn it off.

including the Great HP Touchpad Firesale of 2011 which was a complete clusterfuck involving almost every online retailer pissing people off.

I was second in line at Best Buy that morning, n00b. "Online retailer"... you gotta be serious about this stuff!