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GamersGate Thread


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#2701 DonRamon

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Posted 29 December 2012 - 04:47 AM

But yeah, they did mess up. I don't think it was intentional. And they did try to make right by it at first, but it got to a point they couldn't honor the glitch without hurting as a company so they are having to do this.


I'm kinda on the fence about this one, I managed to get skyrim out of that 28, that is more than enough for me as it was the only game I was really interested in and the amount more or less covered the budget assigned to it.

I truly hope it doesn't come to revoking keys, that would be too messy, but also I don't count on the rest of the keys to be provided, I don't see any intention at all of doing that.

Problem is, it doesn't matter what they do, if they do what you say they are doing to avoid hurting, yeah, they won't hurt economically, as much, yet, their reputation is pretty much gone, aside a few hard core fanbrats, not saying you are one btw, your statement sound pretty centered.

Also I don't see them recovering from this, I mean, if it had been a single one, maybe, but it has been one f****p after the other after the other on this month alone, and the way they have handled it, I mean, what good is it that tomorrow they offer COD Total Collection for 50 cents if there is literally no guarantee they won't remove stuff from your account at their own whim?

It's funny, I almost never want to backpedal any choice I make, but now it surely sounds like a good idea to have spent 25 on steam on a single game, the one I wanted, that 28 on a dubious site on a pack of games chances are I'm not getting ever. At this point in time, I just want things to remain as they are, to let it go, and never put my foot on that place, ever again.

#2702 Syntax Error

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Posted 29 December 2012 - 04:52 AM

I'm not deeply worried. I have my credit card company insuring that I get my Bethesda pack money back, was already refunded my mighty $2 dollar GR:FW purchase via PayPal and my only BL2 key is the single one I bought for $15 since my pending 4-packs were part of the Great Pending Order Purge.

I have no problem talking about GamersGate in here though. They deserve it. Intentional or not (and I obviously don't think this fiasco was "intentional") the place is pure Amateur Hour and has becoming a running joke of "What's tonight's mistakes going to be?". Their communication skills are horrendous and their "Permanent never meant permanent" response to the IGN debacle earned them nothing but contempt.

So I'm completely comfortable discussing them as a retailer here. It's not as though they keep me up at night or I'm lashing out at my children due to GG-induced rage; this is the GamersGate thread so it seems appropriate enough especially since these issues are all in the context of their "sales" and "deals". If it seems that people are being particularly harsh towards them, you reap what you sow.

I suppose we all have our limits though since I find the "lawsuit" talk to be the same ridiculous chatter that comes up whenever the internet gets mad at something, complete with people furiously Wiki'ing up legal info for the Internet Lawyer Bar Exam.

#2703 Genocidal

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Posted 29 December 2012 - 05:01 AM

I got a couple of keys from my bundle and sold them to recoup some of the cost. Annoyingly, the keys I actually wanted I was unable to get, but I still haven't got a refund so I have no idea if they're going to keep my money and give me the rest of my pack, keep my money and tell me too bad since I got Skyrim, or eventually refund me. Waiting at least another week to find out what's going in is pushing things closer to the 30 day limit that a lot of places give to dispute charges, which doesn't sit well with me.
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#2704 Mooby

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Posted 29 December 2012 - 05:05 AM

I suppose we all have our limits though since I find the "lawsuit" talk to be the same ridiculous chatter that comes up whenever the internet gets mad at something, complete with people furiously Wiki'ing up legal info for the Internet Lawyer Bar Exam.





#2705 Cheaplikeafox OS X

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Posted 29 December 2012 - 05:07 AM

Spoiler


Well, my suspicion is most of the people who will never shop at GG again are the ones who either never shopped there before or only shopped there to take advantage of a glitch, so their real user base will hopefully not be too affected by this issue. FWIW, any digital retailer can revoke your right to play something if they want to, just most let us live blissfully in the lie we own something.

Spoiler


I'm definitely not trying to silence anyone, police what they want to say, or put words in their mouths. Just thought I'd chime in since there seemed to be an overwhelmingly one sided thing going on. I really do think anyone who needs a refund will be getting one, it might just take a little bit to do so. Most people are used to calling CS and demanding a refund instantly so they are freaking out at having to wait a few days for it.

#2706 Cheaplikeafox OS X

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Posted 29 December 2012 - 05:07 AM

I got a couple of keys from my bundle and sold them to recoup some of the cost. Annoyingly, the keys I actually wanted I was unable to get, but I still haven't got a refund so I have no idea if they're going to keep my money and give me the rest of my pack, keep my money and tell me too bad since I got Skyrim, or eventually refund me. Waiting at least another week to find out what's going in is pushing things closer to the 30 day limit that a lot of places give to dispute charges, which doesn't sit well with me.


This happened on the 21st, 22nd - you still have two full weeks before even getting close to the 30 day limit.

#2707 Severose

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Posted 29 December 2012 - 05:09 AM

... 30 day limit that a lot of places give to dispute charges, which doesn't sit well with me.


Just for the record, I've gotten refunded on games that I purchased 6 months prior to the date I was refunded, simply because I told them I owned the game elsewhere, not having used the key for said game, of course.

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#2708 MC Kage

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Posted 29 December 2012 - 05:09 AM


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#2709 DonRamon

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Posted 29 December 2012 - 05:19 AM

Well, my suspicion is most of the people who will never shop at GG again are the ones who either never shopped there before or only shopped there to take advantage of a glitch, so their real user base will hopefully not be too affected by this issue. FWIW, any digital retailer can revoke your right to play something if they want to, just most let us live blissfully in the lie we own something.




Very nice, thank you, you couldn't reply without throwing dirt at me, eh?? I had never shopped there ( funny that you use the word and then sheeply accept you don't own anything) and will never do so again. I didn't take advantage of any "glitch", if you believe that bulls***, the sale was already going on for a couple of hours when I arrived, and it lasted around 10, so don't give me that "you took advantage of my poor gg" crap, specially when I got a single pack instead of a dozen as so many did.

I didn't even try to touch the BL2 one nor will I ever attempt to get anything from this pathetic and dubious key reseller.

Oh and I take back my comment, it's obvious you are defending the thing you displaced your ego upon, so good luck with that.

#2710 Idiotekque

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Posted 29 December 2012 - 05:23 AM

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#2711 jrodri86

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    Meh, i'll wait to get it for a cheaper price.

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Posted 29 December 2012 - 05:29 AM

Out of curiosity what games did you get and what games are you waiting for? I'm different in that if I got maybe Dishonored and Skyrim for $30 and they end up never giving me two other random keys I would call it a draw and move on.


I already took the Dishonored and Skyrim keys out. Only Rage and DOOM 3 are left. If a week from now they come with a response like "we can't get more keys you can keep the ones that you have", i'll be totally cool with it cause i already got most of the games from it. But what about the people who only got Rogue Warrior for example?, i think the best way to sort things out it's to refund orders with not shown codes and give the keys to people with bundles which were already shown and move on, cause i'm not expecting them to review each order to check if the person applies for a refund or not.


But... if you get a refund you can just take that money and buy (assuming you just don't want them to resell) the games elsewhere (again assuming they don't yank the keys you already redeemed). Guessing you'd still come out ahead. Especially if we're talking about the Bethesda pack and those two games aren't Dishonored and Skyrim.


If somebody got most of the keys out of it (especially Skyrim and Dishonored) and wants a refund then that person is a big douchebag. Like i said i'm not expecting them to review each order to check if the person applies for a refund or not, so the quicker (maybe not the cheapest, but heck they need to sort this mess quickly) way from them to get out of this whole problem is giving people the keys they are missing and refund order which codes never appeared.

I just want my cheap bundle dammit! :lol:

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#2712 Severose

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Posted 29 December 2012 - 05:29 AM

Spoiler


http://i0.kym-cdn.co.../downloader.php

Spoiler


I'm not enraged, but I'll definitely take you up on that.

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#2713 Cheaplikeafox OS X

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Posted 29 December 2012 - 05:29 AM

Very nice, thank you, you couldn't reply without throwing dirt at me, eh?? I had never shopped there ( funny that you use the word and then sheeply accept you don't own anything) and will never do so again. I didn't take advantage of any "glitch", if you believe that bulls***, the sale was already going on for a couple of hours when I arrived, and it lasted around 10, so don't give me that "you took advantage of my poor gg" crap, specially when I got a single pack instead of a dozen as so many did.

I didn't even try to touch the BL2 one nor will I ever attempt to get anything from this pathetic and dubious key reseller.

Oh and I take back my comment, it's obvious you are defending the thing you displaced your ego upon, so good luck with that.


I don't know you or your shopping history. My response was to the comment that their reputation might be blown and my only point was that if most of the people who are going to stop shopping there weren't really shopping there beforehand, then in the big scheme of things that would not have helped GG as a business so the loss of those type of customers is not as big a deal as some would like to make it out to be. This was very obviously a glitch and the repetition of it is more proof than you should need to see so.

If you somehow took what I said as a personal attack, can't really do anything about that.

#2714 Genocidal

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Posted 29 December 2012 - 05:32 AM

This happened on the 21st, 22nd - you still have two full weeks before even getting close to the 30 day limit.


Another week is closer to a month that the current date, and with the holidays it's likely we won't hear anything until Wednesday at the earliest. Call me skeptical, but I don't have faith in them having a resolution when/if there is communication next week.
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#2715 Cheaplikeafox OS X

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Posted 29 December 2012 - 05:35 AM

Another week is closer to a month that the current date, and with the holidays it's likely we won't hear anything until Wednesday at the earliest. Call me skeptical, but I don't have faith in them having a resolution when/if there is communication next week.


Well you just have to file the claim before the 30 days are left, so you have plenty of time. You could also just file now and once they refund you call back and get it reversed. Either way works just as well if you are worried about it.

#2716 nategator

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Posted 29 December 2012 - 05:40 AM

Man, this thread is so much better when you put the company men on your ignore list. Much easier to find information instead of "blah, blah, you suck, GG great, blah blah, lookie picture, blah, blah."

Do some of these people even spend time playing video games or are they too busy posting on CAG?

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#2717 Syntax Error

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Posted 29 December 2012 - 05:41 AM

I'll say the same thing I said before: I'll likely still shop there when they have a good price on a Steam key. I'm not going to pass on a good deal out of spite. And I don't believe GG is going to try and revoke some $9.99 key I got for $4.99 (as opposed to $325 worth of keys for $25 or $150 worth for $11). Goes without saying that if they ever did, I would stop using them but I don't see that happening.

But GamersGate has some pretty crap pricing when they're not making a ridiculous error. Such as taking Dead Island from $4.99 (good price, buck below the competition) to what I'm guessing was the intended sale price of $9.99 (crap sale, several bucks over the competition). If they didn't make the silly price mistakes and involve themselves in things like the IGN discount, they'd be largely ignored like GetGamesGo.

#2718 Idiotekque

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Posted 29 December 2012 - 05:49 AM

Man, this thread is so much better when you put the company men on your ignore list. Much easier to find information instead of "blah, blah, you suck, GG great, blah blah, lookie picture, blah, blah."

Do some of these people even spend time playing video games or are they too busy posting on CAG?

Uhhuh, because everyone bitching about it till they're blue in the face is so much better. :roll:

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#2719 Rockopotamus

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Posted 29 December 2012 - 05:52 AM

.........

sigh.


#2720 Severose

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Posted 29 December 2012 - 05:52 AM

... If they didn't make the silly price mistakes and involve themselves in things like the IGN discount, they'd be largely ignored like GetGamesGo.


One of the main reasons they're one of my primary DDs is because of their very large selection of junk that isn't available elsewhere. Of course, most people aren't interested in junk, but it's there. ;)

Uhhuh, because everyone bitching about it till they're blue in the face is so much better. :roll:


Watch your step, he uses the social medias, so he's much cooler than us and therefore his posts are much more valuable.

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#2721 Mooby

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Posted 29 December 2012 - 05:53 AM

Man, this thread is so much better when you put the company men on your ignore list. Much easier to find information instead of "blah, blah, you suck, GG great, blah blah, lookie picture, blah, blah."

Do some of these people even spend time playing video games or are they too busy posting on CAG?



And you accused me of trolling? Priceless.

#2722 Tane

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Posted 29 December 2012 - 05:54 AM

I wasn't able to retrieve any keys from the Bethesda pack. I haven't received a refund they took my money but I will wait another week before I submit a ticket asking for a refund to see what is ultimately going to go on.

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#2723 LoLRoflCopter

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Posted 29 December 2012 - 05:56 AM

I just wish I hadn't have missed that Borderlands 2 4-Pack for $5 thing.

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#2724 nategator

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Posted 29 December 2012 - 05:58 AM

I wasn't able to retrieve any keys from the Bethesda pack. I haven't received a refund they took my money but I will wait another week before I submit a ticket asking for a refund to see what is ultimately going to go on.


Please keep us posted. There is a time deadline to initiate disputes on paypal, which handled a lot of these transactions.

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#2725 Cheaplikeafox OS X

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Posted 29 December 2012 - 06:06 AM

One of the main reasons they're one of my primary DDs is because of their very large selection of junk that isn't available elsewhere. Of course, most people aren't interested in junk, but it's there. ;)



Watch your step, he uses the social medias, so he's much cooler than us and therefore his posts are much more valuable.


Yeah, their selection is what keeps me going back. And 75% on a lot of the stuff.

My interest in all this is definitely self serving. I shop there, for non-steam games sometimes. I have my library, many of their DLers are only available there. So yes, my interest is in GG remaining a running business and if not honoring these packs is the way they have to do that then I'm fine with that. If that makes me a "company man" then so be it.

#2726 Severose

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Posted 29 December 2012 - 06:18 AM

... my interest is in GG remaining a running business and if not honoring these packs is the way they have to do that then I'm fine with that. If that makes me a "company man" then so be it.


Amen, brother.

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#2727 sunasun

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Posted 29 December 2012 - 07:07 AM

ok, first off.....
Who the Fuck shit in Nate's cheerios?

"working with the affected publishers to see what we can do with respect to partially filled orders"

Translation: They are begging the publishers to have the keys revoked.

I knew they would try. They probably won't get anywhere with it, but they are trying which is pretty shady.

Some of those keys were gifted or sold. Some people have since bought DLC for the base games which came from those keys. It's a very, very messy situation and they need to do the right thing and suck it up and not be asshats and try to get all the keys yanked like they are doing.

Add to that the fact that THEY STILL HAVE NOT FIXED THEIR SCREWED UP SYSTEM BECAUSE THERE HAVE BEEN PRICING ERRORS EVERY DAY FOR A WEEK INCLUDING TODAY.

I think we might've killed off gamersgate.

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Yes, it's late and I did think that was funny. :)

are you high and drunk too?


Shit looks like I lost Volvo The Game from GG. :bouncy:
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#2728 Tane

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Posted 29 December 2012 - 07:40 AM

I highly doubt I will get any of my keys. I made the order the night of the fiasco but never could confirm through paypal the site was slammed. That next morning my order was confirmed and still on my account so I just had to finalize it through paypal went through and got charged.

It is not a big loss if I do not receive the pack it would be nice, but if I don't I just want my $30 back is all. That can buy me about three 6 packs of good beer:D

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#2729 nategator

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Posted 29 December 2012 - 11:40 AM

A reddit mod for the SteamGameSwap wrote up some good analysis in my opinion on whether the activated keys will get revoked. Here it is for those that are in the same boat:
Spoiler



http://www.reddit.co...e_mindful_when/

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#2730 Detruire

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Posted 29 December 2012 - 11:51 AM

I just noticed that it's showing the "Unfortunately, we are out of serial keys. The developers have been contacted and we will supply keys as soon as they are delivered to us" message for Viking.