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Best Buy Online Retailer Price Match


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#61 ammoun

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Posted 13 October 2012 - 10:52 PM

Will they PM Newegg prices after coupon? I'm sorry but I think it does sound too good to be true.

#62 Saix_XIII

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Posted 13 October 2012 - 10:53 PM

This is true, but it is ONLY good on electronics HARDWARE and appliances.

Should not be valid on video games.


100% untrue. I got the .com to honor a game price match on two games sold by newegg. I dunno where you got that information from.

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#63 IAmTheCheapestGamer

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Posted 13 October 2012 - 10:53 PM

Just spoke to someone at my local Best Buy. Said the pricematching started October 7th and will run until December 24th, except for the week of Thanksgiving (no Black Friday/Cyber Monday matching). And I asked about post-purchase PMing to an online retailer, but that is NOT part of the temporary policy. You can only PM at the TIME OF PURCHASE.

Now if this is all true or not... She sounded knowledgeable, but who knows...

Too bad they wouldn't go the WalMart route and PM everything INCLUDING the Black Friday/Cyber Monday stuff. That's why I ended up having to go to WM to get Driver San Francisco(they PM'd Gamestops $10 price), which also led me to find a leftover Arkham City/Arkham Asylum GOTY 2 pack for 360 that was coming up $29.99 that day as it came up as the regular AC game.

I'm kicking myself for not playing through Driver San Fran last year when I had it as I picked it up again recently from BB for $15 on clearance and it's a hell of a game once you get past the 'shifting' thing.

Anyway, the reps at my local BB were telling me that they may actually be opening at MIDNIGHT come BF thanks to WM leading that trend last year by opening at that time.

So yay for WM for actually doing something to make being out for BF not be such a pita by having to wait in long ass lines till 4-5am for the stores to open.

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#64 poker360

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Posted 13 October 2012 - 10:54 PM

100% untrue. I got the .com to honor a game price match on two games sold by newegg. I dunno where you got that information from.


I work there.

In store we are SUPPOSE to only match hardware and appliances.... but more than likely some employees didn't read the fine print on it.

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#65 Saix_XIII

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Posted 13 October 2012 - 10:54 PM

Will they PM Newegg prices after coupon? I'm sorry but I think it does sound too good to be true.


If you bargain your case they might. The coupon is shown right on the product information page usually so it is not really limited in that exact. If it was a coupon you needed to have from an email or from another website I can see them not honoring it. But when the product page flat out says "use this coupon code to save $$" it may be doable.

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#66 Saix_XIII

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Posted 13 October 2012 - 10:55 PM

I work there.


So I guess the person who showed me the memo in store and the supervisor I spoke to at .com were both wrong.

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#67 poker360

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Posted 13 October 2012 - 10:56 PM

So I guess the person who showed me the memo in store and the supervisor I spoke to at .com were both wrong.


Best buy website is different than in store.

There's honestly a good chance people will be able to price match non hardware and appliances, but they aren't suppose to... at least i'm about 95% sure that's what i remember reading.

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#68 htz

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Posted 13 October 2012 - 10:57 PM

This is great news, but as others are saying, price matching at BB is so finicky. I wish they had their policiy in [B]big bold letters[B/b] hanging over the customer service desk. You'd be surprised at the disparity in knowledge employees have (at the same store, no less) about their own freaking policy.

The average consumer isn't going to even use the Price Match policy, they are not going to check multiple retailer's prices each week after they made there purchases. It is in Best Buy's interest to hide that policy as much as possible. Target's Price Match policy is hidden on there corporate website, it is not even shown on there main target.com website.

#69 Saix_XIII

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Posted 13 October 2012 - 10:57 PM

Best buy website is different than in store.


Like I said, the employee at Best Buy showed me the memo he had with the list of websites as well as the limitation/exclusion on accessories and services.

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#70 poker360

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Posted 13 October 2012 - 11:05 PM

Like I said, the employee at Best Buy showed me the memo he had with the list of websites as well as the limitation/exclusion on accessories and services.


I'll check again tomorrow, but i'm still pretty sure it's only on hardware and appliances. I remember reading that same memo you're talking about like a week ago.

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#71 MSUHitman

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Posted 13 October 2012 - 11:06 PM

Yay for Newegg being on the list, ton of stuff there I'd love to get at BB. Boo at no Fry's


I understand Fry's not being on the list as its not a true national chain, but at the same time, why is HH Gregg on there then? We just got those in St. Louis but I got the impression it's just a northern chain that seems to take over places that used to be Ultimate Electronics/Circuit City.

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#72 MSUHitman

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Posted 13 October 2012 - 11:08 PM

Anyway, the reps at my local BB were telling me that they may actually be opening at MIDNIGHT come BF thanks to WM leading that trend last year by opening at that time.

So yay for WM for actually doing something to make being out for BF not be such a pita by having to wait in long ass lines till 4-5am for the stores to open.


Gamestop (in non-indoor mall stores) opened nationwide at midnight last year also.

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#73 IAmTheCheapestGamer

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Posted 13 October 2012 - 11:11 PM

I understand Fry's not being on the list as its not a true national chain, but at the same time, why is HH Gregg on there then? We just got those in St. Louis but I got the impression it's just a northern chain that seems to take over places that used to be Ultimate Electronics/Circuit City.

Not to mention I've never seen anything I would construe as a 'deal' at HH Gregg compared to Amazon or even NewEgg. Hell. Their PS3 Dual Shock 3's are $5 ABOVE the MSRP.

This is why I really wish Fry's or Hastings would have tried an expansion into the northeast. We even got shafted when Borders went under, getting replaced by Books-A-Million, which has the same outlandishly high prices for everyfuckinthing like Borders did.:roll:

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#74 breakfuss

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Posted 13 October 2012 - 11:13 PM

Too bad they wouldn't go the WalMart route


It's more a pain in the ass to price match stuff at Wal-Mart than it is Best Buy, in my experience, lol.

*still can't figure out how to quote and reply to multiple people, btw.*

#75 IAmTheCheapestGamer

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Posted 13 October 2012 - 11:18 PM

It's more a pain in the ass to price match stuff at Wal-Mart than it is Best Buy, in my experience, lol.

*still can't figure out how to quote and reply to multiple people, btw.*

I usually just bring up a seperate window for each I want to quote and reply to and then just cut/paste them into one.

But I was surprised at how easy it was to PM at WM last Black Friday. All I had to do was bring with me the ad from GS showing the $10 Driver: SF and it was a done deal.

About the only thing I was shocked by being able to do at BB was that I used my B2G1 on games $39.99 and under on the $29.99 titles they had that included Rage, Need For Speed: The Run and a bunch of others.

Thanks to using that coupon I got three fairly new releases(at the time) for $20 each. I played a lil bit of each, got bored with them and I think I traded them in a week from BF for $5-7 MORE apiece than I had paid.:evil:

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#76 lordopus99

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Posted 13 October 2012 - 11:20 PM

The average consumer isn't going to even use the Price Match policy, they are not going to check multiple retailer's prices each week after they made there purchases. It is in Best Buy's interest to hide that policy as much as possible. Target's Price Match policy is hidden on there corporate website, it is not even shown on there main target.com website.

Their price match policy is within 7 days of purchase. Did you realize you can return/rebuy for 90 days... Yes 90 days. That is how you price match. The return policy is posted all over. My location even had signs when they first started "price match".

#77 breakfuss

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Posted 13 October 2012 - 11:23 PM

The average consumer isn't going to even use the Price Match policy, they are not going to check multiple retailer's prices each week after they made there purchases. It is in Best Buy's interest to hide that policy as much as possible. Target's Price Match policy is hidden on there corporate website, it is not even shown on there main target.com website.


I suppose you have a point as far what their motives probably are for hiding it, but at the end of the day, it's only the most prudent of customers who would take advantage of the policy anyway. I often feel like a pauper when trying to price match at Best Buy (in addition to all the Gamer sales). There's always an employee "that just doesn't know if I can do that". I was even once told that I couldn't combine store credit and a price match, lol. Putting up a policy would alleviate all this confusion. Even in THIS thread you have an employee giving conflicting information. Doesn't seem smart of them to have so much confusion over their own policies. It's why, up until recently, people loathed shopping there.

#78 lordopus99

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Posted 13 October 2012 - 11:24 PM

It's more a pain in the ass to price match stuff at Wal-Mart than it is Best Buy, in my experience, lol.

*still can't figure out how to quote and reply to multiple people, btw.*

I also have not had issues with Walmart esp on Black Friday. Though last year, they made me wait til 5:30am to complete all my Price Matches. Best kept secret! Shhh!! Keep it quiet.

#79 IAmTheCheapestGamer

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Posted 13 October 2012 - 11:29 PM

Their price match policy is within 7 days of purchase. Did you realize you can return/rebuy for 90 days... Yes 90 days. That is how you price match. The return policy is posted all over. My location even had signs when they first started "price match".

That's also likely how you can get banned from doing returns for 90 days though, if you keep doing a return/rebuy on items. I know that Target and Best Buy both use that TRE company to track returns now.

This is why I always groan when I want to PM something that I've bought, since they've sometimes fucked it up and processed it as a return.

Not to mention since these chains started doing this I stopped buying stuff I was only kind of sold on that I might return later if I decide I don't want it before opening it. Otherwise I used to ALWAYS move clearance items from one Target further away(like in NY when I was going outta town for work) to my closer stores if they weren't in stock here. Of course, sometimes it wouldn't be clearanced here for another month and I'd miss out on a rebuy if the item dropped cheaper and got bought up before I got back there.:bomb:

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#80 htz

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Posted 13 October 2012 - 11:37 PM

*still can't figure out how to quote and reply to multiple people, btw.*

You can multi-quote by clicking that green + sign next to the quote button on each post you want to multi-quote. After you select the posts you want to multi-quote click on post reply.

Their price match policy is within 7 days of purchase. Did you realize you can return/rebuy for 90 days... Yes 90 days. That is how you price match. The return policy is posted all over. My location even had signs when they first started "price match".

Sounds more like a loophole than a real Price Match Policy regarding the 90 days return and rebuy. A return and rebuy will only help if you want the lower price from Target and not from another retailer. Doing too many returns will get you blacklisted by TRE like IATCG said.

#81 Person808

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Posted 13 October 2012 - 11:54 PM

I wonder if this PM policy includes computer parts?
I wouldn't mind PM'ing newegg for a comp case since newegg charges a lot to ship to Hawaii and shoprunner doesn't work for heavy items.

It's a nice deal for games though since newegg has been offering some cheap games recently.

#82 Chuck Stank

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Posted 13 October 2012 - 11:58 PM

Anyway, the reps at my local BB were telling me that they may actually be opening at MIDNIGHT come BF thanks to WM leading that trend last year by opening at that time.


They opened at midnight last year.
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#83 ETERNIA FOREVER

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Posted 14 October 2012 - 12:13 AM

Best buy website is different than in store.

There's honestly a good chance people will be able to price match non hardware and appliances, but they aren't suppose to... at least i'm about 95% sure that's what i remember reading.


So I guess the person who showed me the memo in store and the supervisor I spoke to at .com were both wrong.



well here is the memo that i just seen online and copied



As you can imagine, this policy comes with a bunch of small print, and the WSJ’s Joan Solsman took a look through that small print today.

In a document being distributed to the company’s store staff to brief them on the offer Best Buy outline a few caveats to the we’ll-match-that-price offer:


- The offer will not be valid from the Sunday before Thanksgiving until the end of “Cyber Monday” 8 days later

- Sales staff will only offer to match the online price if specifically asked

- It’s only valid for a list of 20 specific online retailers, not all prices online: so places like Amazon AMZN -0.76% or the online outlets of Dell or Wal-Mart WMT +1.07% are included, but not more obscure ones – and not third-party sellers found on platforms like Amazon Marketplace or Ebay EBAY +0.76%.

- And they can choose NOT to do it whenever they want, or so it appears from a broad, catch-all clause in the document seen by the WSJ’s Solsman: sales staff will only match the online price “when it makes sense” — which as you can imagine, can be interpreted liberally enough to mean “if we want to”.

#84 IAmTheCheapestGamer

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Posted 14 October 2012 - 12:21 AM

They opened at midnight last year.

You mean Best Buy? Are you sure about that? I ask because I'm pretty sure I went up to WalMart first and that was a bit after midnight and I got in and out in about 35-40 minutes. Then when I went down to BB the line was by the back of the damn building and they weren't letting anyone in as of yet.

Either way, I absolutely hate the crowds on BF. Unless I convinced my one buddy to wait in line with me if there's something I want I doubt I'll go out this year. Especially since the big sale items are only in-store and you have to give up being in a nice warm house to go camp in front of the fuckin' store if you expect to get one.:bomb:

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#85 Chuck Stank

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Posted 14 October 2012 - 12:26 AM

You mean Best Buy? Are you sure about that? I ask because I'm pretty sure I went up to WalMart first and that was a bit after midnight and I got in and out in about 35-40 minutes. Then when I went down to BB the line was by the back of the damn building and they weren't letting anyone in as of yet.

Either way, I absolutely hate the crowds on BF. Unless I convinced my one buddy to wait in line with me if there's something I want I doubt I'll go out this year. Especially since the big sale items are only in-store and you have to give up being in a nice warm house to go camp in front of the fuckin' store if you expect to get one.:bomb:


Yes, Best Buy and just about every other retailer opened at midnight. Hell, Toys r Us opened at 10 PM.
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#86 KidSqueek

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Posted 14 October 2012 - 12:44 AM

Nice! Will try to match Resident Evil 6 Limited Edition guide with Amazons price $22.99 compared to Best Buy $36.99.

#87 IAmTheCheapestGamer

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Posted 14 October 2012 - 12:47 AM

http://www.cheapassg...eply&p=10050911
Then I must've completely gotten everything switched around and gone to WM last since a lot of stuff was already picked over by the time I got there. What was funny though was seeing the leftovers from BF sitting on the shelves at the local WM stores for weeks(months) after with the color coded stickers still stuck to the shrinkwrap on them. Some even still came up the BF price, but others went back up to MSRP.

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#88 KidSqueek

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Posted 14 October 2012 - 12:49 AM

Good for Best Buy for stepping their game up. I have more respect for them now. Since amazon charges tax now, I will be purchasing a lot of items in store at best buy soon.


I know right! You must live in CA where Amazon started haring taxes last month. That was the one advantage Amazon had that kept me purchasing from them.

#89 aardarf

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Posted 14 October 2012 - 01:01 AM

Probably already answered but I wonder if I can use the @gamer coupons with this, like will they match the Dead Island GOTY Amazon price of 25 right now and then I can use the $10 coupon to get it for $15...

#90 Saix_XIII

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Posted 14 October 2012 - 01:02 AM

Probably already answered but I wonder if I can use the @gamer coupons with this, like will they match the Dead Island GOTY Amazon price of 25 right now and then I can use the $10 coupon to get it for $15...


This new policy is nothing special, it just increases the pool from which the match. Overall the policy is the same. Getting a PM and using any coupon EXCEPT Manufacturer Coupons is VERY YMMV and requires a manager override.

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