BB RZ certs. I got Assassin's Creed 3 and Halo 4 from Best Buy and never received my $20 RZ certs. They claimed I'd get them in 4-6 weeks. It's now February and I never got an email from BB about them. I refuse to trust BB about these things unless they print the cert out AT CHECKOUT.
I'm more confused why he's expecting an email. Unless he's already called CS?