Call and bitch. They're not supposed to charge until shipment and it's long since the point of the item being shipped. It's current product, so there's no question it's not something that sold out and never to return.
Doing a chat with a sales rep right now as trying to talk on the phone while my daughter is nearby is just an exercise in frustration, lol. The rep is claiming that all orders are billed immediately.
Oh wow...and now while I'm waiting for her to check the status of my order, she's trying to sell me on the "Shop Your Way" program. Yeah...try to talk a customer, who's having problems with an order, to subscribe to your shopping club. That'll go over well. That's GameStop level soliciting right there. I informed her that I wanted to make sure this order was handled properly before I consider doing any more business with Sears.
Good God, she's telling me that the problem is that my order "did not process correctly" and will need to be sent to their credit card vendor department to re-process. I asked why my card was charged if it didn't process correctly, and this is the reponse I got...
Catherine: While placing the order the order will get charge. However, don't be worry, I'm forwarding this issue and it will be process.
Catherine: I'm sorry for any inconvenience this matter may have caused you.
you, Sears. I will dance on your grave.