Posted 27 January 2013 - 11:40 PM
Had my first denial with this today...
I seen Dredd was on sale, and after Red Box-ing it the other night I knew it was something I wanted to own. I grabbed a DVD out of my junk bin and went to customer service, I was given a receipt and a photocopied version of the coupon.
I was able to get the last copy of Dredd and went to check out. The coupon they printed wasn't working, so we went to another register where the manager was. The manager read the coupon then tried to explain to tell me that the coupon's fine print reads "Not valid with any other coupon or promotional price" I said a sale price is neither, then asked if i could just use the coupon on full price "No, I'm sorry the sale price is what is in the system" After saying I'd used the same coupon on sale prices before, they just weren't getting it. I said forget it, if I can't use the coupon I just got from customer service, then I didn't want it. Then they said "We'll need to keep this coupon in case someone uses it again so we have a record of it in case it is a forgery." I said fine, I wouldn't be shopping there again away.
This place deserves to go out of business.