How do you get your points back? I ordered a 50% bonus trade coupon and had to go out of town and wasn't able to use it and it expired and I didn't get any points back. If I could that would be awesome. Any help would be greatly appreciated.
Once you redeem points, they're gone. Don't use the coupon and that's on you. Sorry to be a jerk, but they're not going to give you back points because you didn't use the coupon.
At least that's how I've always understood it. I've never gotten points back for one unused code I had way back when.
I didn't think so either but I saw someone mention it earlier. Thanks for the info.
Yeah, I'd never heard of that/never got points back, so I can't imagine they started that all the sudden with how much trouble I get for trying to return used games within 7 days sometimes haha.
You have to call PUR CS. They will see that the coupon is expired and wasn't used. They will refund the points. I have done it multiple times. I first learned out about this on CAG when some folks had coupons that disappeared on the last day they were good.