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The Steam Deal Thread V7 - The soda wars have ended, but the deals rage on.


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#91 travathian

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Posted 08 March 2013 - 04:28 PM

World of Warcraft and Diablo 3.

#92 motoki

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Posted 08 March 2013 - 04:40 PM

I'd probably pick up an Angry Birds bundle. They have what, 5 of them now? So they'll probably put all 5 PC version in a bundle for around $20. If it goes on sale for 75% off I'd buy it at $5 ($1 each). I'm not a huge fan, but they're pretty fun.

This Sim City debacle is getting more and more preposterous by the day. They have a petition on Change.org to remove the DRM, with almost 35,000 "votes". EA is not providing refunds (if purchased there directly) so some users are having to resort to filing charge backs with their bank. EA has said anyone doing this will have their Origin account suspended. Terrible way to handle things, really. And as far as I know, the game is still unplayable even with the patch they put out.

They're also up to over 1,000 1-star reviews on Amazon, although Amazon has started selling the game again. The star rating for that game doesn't have a snowball's chance in hell of ever recovering.

The sad part is, they could have avoided this whole fiasco.


Wait, what?? They are threatening to remove people's access to ALL their games on Origin because they want to file a chargeback on one game that isn't working as promised?

Christ, that's low even for EA. And that kind of shenanigans of threatening to yank someone's entire account access makes people understandbly skittish about using client based stores. If they want to grow Origin that is NOT the way to do it.

I mean if they sold you an XBox game and then it didn't work and you did a chargeback it's not like they can come to your house and take back ALL your XBox games, even ones that EA didn't publish (remember, Origin sells non-EA stuff too).

That's really bullshit. EA needs to check themselves before they wreck themselves.

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#93 jshackles

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Posted 08 March 2013 - 04:44 PM

Wait, what?? They are threatening to remove people's access to ALL their games on Origin because they want to file a chargeback on one game that isn't working as promised?

Christ, that's low even for EA. And that kind of shenanigans of threatening to yank someone's entire account access makes people understandbly skittish about using client based stores. If they want to grow Origin that is NOT the way to do it.

I mean if they sold you an XBox game and then it didn't work and you did a chargeback it's not like they can come to your house and take back ALL your XBox games, even ones that EA didn't publish (remember, Origin sells non-EA stuff too).

That's really bullshit. EA needs to check themselves before they wreck themselves.


Yep, that's exactly right. See here:

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TL;DR version - person contacts EA support for a refund for SimCity, is denied, he says he'll work it out with the bank, and EA support say if he does his account will be banned.

#94 motoki

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Posted 08 March 2013 - 04:46 PM

See, I've always scoffed at the people who were suspicious of digital downloads and thought they were paranoid, but that sort of thing pretty much vindicates all their fears.

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#95 Cheaplikeafox OS X

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Posted 08 March 2013 - 04:46 PM

Okay, this is overblown again.

This is not EA saying this to the entire user base. This is one CSR quoting company policy about the purchase of digital games.

We've seen EA allow people to keep accounts consisting entirely of free games so I don't really think anyone has a risk of losing their origin account.

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#96 Genocidal

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Posted 08 March 2013 - 04:49 PM

To be fair, Valve will also ban you for chargebacks, unless their policy changed (and I don't see why it would). That said, Valve also offered refunds on the only game I can remember launching on Steam that didn't work or was not as promised (WarZ).
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#97 spoderman

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Posted 08 March 2013 - 04:51 PM

To be fair, Valve will also ban you for chargebacks, unless their policy changed (and I don't see why it would). That said, Valve also offered refunds on the only game I can remember launching on Steam that didn't work or was not as promised (WarZ).


Exactly, that's pretty much standard if you're going to proceed with a chargeback. You risk getting your account banned, nearly anywhere.. I can understand the guy's frustration, but that's not something only EA would do.

#98 jshackles

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Posted 08 March 2013 - 04:51 PM

To be fair, Valve will also ban you for chargebacks, unless their policy changed (and I don't see why it would). That said, Valve also offered refunds on the only game I can remember launching on Steam that didn't work or was not as promised (WarZ).


This. The issue really is that users have ZERO recourse against EA for these shenanigans. When someone finally steps up and threatens to do something, they are informed that their account will be banned.

#99 asheskitty

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Posted 08 March 2013 - 04:52 PM

Ars:
EA not altering return policy for furious SimCity buyers
Publisher continues to scramble to increase server capacity, restore features.

"In general we do not offer refunds on digital download games," EA tweeted through its official Origin account yesterday, directing people to the company's online policy on returns and cancellations. While downloadable games purchased in North America are not be refunded "as a general policy," EA does offer a "14-day unconditional guarantee" on any physical product sold through the Origin store. European customers, however, may be able to withdraw their downloadable purchase during a 14-day "Cooling Off period" as outlined on EA's European return policy page.

The recent tweet comes after a message posted to EA's forums by Community Manager Raven on Tuesday, stating that "[i]f you regrettably feel that we let you down, you can of course request a refund for your order... though we're currently still in the process of resolving this issue." That message has now been revised to simply say "please review our refund policy here."

A minor furor developed over the last few days when one irate customer claimed EA support had threatened to ban his Origin account merely for requesting a refund. However, the banning "threat" only came when the customer himself threatened to have his bank stop payment on the still-pending transaction. "We will not ban players for requesting refunds," EA clarified through its Origin Twitter account.


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#100 juanjava

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Posted 08 March 2013 - 04:52 PM

Wait, what?? They are threatening to remove people's access to ALL their games on Origin because they want to file a chargeback on one game that isn't working as promised?

Christ, that's low even for EA. And that kind of shenanigans of threatening to yank someone's entire account access makes people understandbly skittish about using client based stores. If they want to grow Origin that is NOT the way to do it.

I mean if they sold you an XBox game and then it didn't work and you did a chargeback it's not like they can come to your house and take back ALL your XBox games, even ones that EA didn't publish (remember, Origin sells non-EA stuff too).

That's really bullshit. EA needs to check themselves before they wreck themselves.


Didn't Valve do the same thing if after you activated a game on Steam you file a charge back with your bank?

#101 TheLongshot

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Posted 08 March 2013 - 04:55 PM

RPS has a good article talking about EA and about the whole "gaming as a service" direction.

http://www.rockpaper...s-arent-enough/

tl;dr version: game companies should look at real services and note that the stuff they are pulling wouldn't fly with those companies. Also, this crap seems to continue to happen every time, with no one learning lessons from it.
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#102 motoki

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Posted 08 March 2013 - 04:58 PM

Didn't Valve do the same thing if after you activated a game on Steam you file a charge back with your bank?


Yeah but games in general do work on Steam on the whole and as has been noted if there is a big cluster issue (WarZ, From Dust) they will offer refunds.

I admit Steam's service on the individual level sucks donkey balls and that really needs to be addressed, but if there's some big mega issue on a mass level Valve does respond.

How many negative articles does EA need hurting their image before they realize that maybe they should do something to remedy the situation instead of digging their heels in?

Also one of the Origin community managers stated they would give a refund which PC Gamer quoted and linked but then EA scubbed the quote from the link so it's not there anymore.

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#103 zenii

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Posted 08 March 2013 - 05:00 PM

I think the morale of the story here (and with Aliens: Colonial Marines) is that you don't pre-order or buy games on release day. It's either gonna suck so bad you're going to wish you could get a refund, or it's gonna be 75% off within a few months.

Early adopting (especially in the tech world) has it's fair share of risks, if you can't deal with it, don't do it.

#104 asheskitty

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Posted 08 March 2013 - 05:02 PM

RPS has a good article talking about EA and about the whole "gaming as a service" direction.

http://www.rockpaper...s-arent-enough/

tl;dr version: game companies should look at real services and note that the stuff they are pulling wouldn't fly with those companies. Also, this crap seems to continue to happen every time, with no one learning lessons from it.



That's is one rambling article of little substance. File it under the Opinions section. Good TL;DR though.

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#105 Cheaplikeafox OS X

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Posted 08 March 2013 - 05:04 PM

Whether the game works or not, it's standard policy and it's a policy we all agree to when we purchase a game To get all fussy about it is just silly and a product of entitled people expecting companies to change policies rule because "I am the customer and I am unhappy."

Yes, EA has not handled this launch well. Yes, it sucks. Don't buy from them again if you want or wait until they smooth things over next time. Complaining about policies you agreed to when you purchased something is just silly and pointless.

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#106 jshackles

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Posted 08 March 2013 - 05:11 PM

Sadly, boxed copies of SimCity (which include a redemption code for Origin, obviously) purchased through Origin have a 14 day refund policy. So to add insult to injury, EA is processing a lot of refunds for people who purchased boxed copies, but not digital copies. Additionally, some users have been successful at getting refunds from EA for their digital copies, and a lot of customers who purchased the game on Amazon and have requested a refund are also being refunded.

#107 motoki

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Posted 08 March 2013 - 05:13 PM

Whether the game works or not, it's standard policy and it's a policy we all agree to when we purchase a game To get all fussy about it is just silly and a product of entitled people expecting companies to change policies rule because "I am the customer and I am unhappy."

Yes, EA has not handled this launch well. Yes, it sucks. Don't buy from them again if you want or wait until they smooth things over next time. Complaining about policies you agreed to when you purchased something is just silly and pointless.


I think it's worth mentioning because it affects the entire industry as a whole.

If you want to get pissy and throw around the entitled word so be it.

The botched up this launch. Big time. And instead of taking steps to try and remedy that they are throwing water on a grease fire.

They're going to get called out for it. It reading those calling outs makes you bitchy take some midol.

Edited by Motoki, 08 March 2013 - 05:29 PM.

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#108 Cheaplikeafox OS X

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Posted 08 March 2013 - 05:18 PM

I think it's worth mentioning because it effects the entire industry as a whole.

If you want to get pissy and throw around the entitled word so be it.

The botched up this launch. Big time. And instead of taking steps to try and remedy that they are throwing water on a grease fire.

They're going to get called out for it. It reading those calling outs makes you bitchy take some midol.



Yes, I'm bitchy for posting my opinion, meanwhile you've been complaining for two days straight, but that's cool?

It's called a discussion. Take your own advice sometimes.

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#109 motoki

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Posted 08 March 2013 - 05:22 PM

I said what I needed to say and have no clue what the hell you said because you're on ignore.

Feel free to keep being sour and complaining about people complaining.

I'm taking off here for a while to go do something useful with my time.

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#110 spoderman

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Posted 08 March 2013 - 05:27 PM

Yes, I'm bitchy for posting my opinion, meanwhile you've been complaining for two days straight, but that's cool?

It's called a discussion. Take your own advice sometimes.


Agreed. Maybe Motoki should take some midol ;)

But I can see how Motoki would feel entitled. He filed a chargeback against GamersGate and got to keep his games (I think he bought several Stardock/Bethesda packs) with no repercussion.

#111 asheskitty

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Posted 08 March 2013 - 05:28 PM

EA's Operation: SimCity Achieves Goal of Fracturing Cheap Ass Gamer Insurgents
EA's Holy War on low prices achieves it's first victory. EA's Spokespuppet claim this is the first strike of many while announcing EA's "Scorched Internet" policy.

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#112 DonRamon

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Posted 08 March 2013 - 05:29 PM

Didn't Valve do the same thing if after you activated a game on Steam you file a charge back with your bank?


It's not really clear, the general impression from all I've read is that if you fill for a chargeback Valve disables the game in question and blocks your account from further purchases, at most Valve blocks you account, not access to your games, but I've yet to see an story in which Valve threatens a user to lose his account if he wants to fill a chargeback related to a massive case of a non-working game.

That's is one rambling article of little substance. File it under the Opinions section. Good TL;DR though.


As is all the bs RPS posts.

#113 Cheaplikeafox OS X

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Posted 08 March 2013 - 05:29 PM

I said what I needed to say and have no clue what the hell you said because you're on ignore.

Feel free to keep complaining about people complaining and being sour.

I'm taking off here for a while to go do something useful with my time.



I guess the lesson here is that as long as you give out a ton of copies of Coconut Queen, your given a pass on being an insufferable troll. But yes, please leave, get some professional help so you can learn to exist on a forum where not everyone shares your opinion, and then come back like you always do.


Anyways, I'd be much more inclined to be up on arms about that Origin chat if the guy who initiated it didn't sound like he was baiting. I mean who ends a chat with "this is going viral."

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#114 louiedog

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Posted 08 March 2013 - 05:35 PM

We made it to page 6. Where's eastx? We need to start another one of these.

#115 Genocidal

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Posted 08 March 2013 - 05:39 PM

What the hell? Calm down everyone, it's Friday, and I've already mentally checked out.
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#116 juanjava

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Posted 08 March 2013 - 05:50 PM

I've said it before: the only game I will preorder is killing floor 2, if they make it, and around $20 :)

#117 warreni

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Posted 08 March 2013 - 05:51 PM

What the hell? Calm down everyone, it's Friday, and I've already mentally checked out.


What he said. Really.


Okay, since this SimCity talk is making everyone crazy, a question: is $4.98 a good price for Sword of the Stars II (currently on Gamersgate)?

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#118 Rsmobile

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Posted 08 March 2013 - 05:52 PM

Every time I read these threads it's a horrible catch 22. Nothing is on topic but to point that out is to contribute to it by posting another off topic post. This isn't PC General.

Also, all this talk about a giant catastrophe for EA? Internets nerd rage is just all talk. It always is. Aliens:CM and DNF made money hand over fist and Borderlands remains inexplicably loved. Gearbox won. EA has less of a perfect record but internets nerd rage isn't a game changer for them. It's an option with benefits and costs. Simcity will sell on Origin for far longer than any backlash will last, especially since a large part of it is just cathartic airing of grievances and raging against the machine rather than any sort of classy issue raising.

I don't like EA that much but I've seen tantrums come and go. "This will go viral." That's a tantrum. You're playing to score points and not get your issues addressed.

Oh and Motoki doesn't get a free pass. We know he's a child but there's no sense in making a public ordeal of it. That's the difference between being a child and not.

#119 Neuropod

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Posted 08 March 2013 - 05:53 PM

What he said. Really.


Okay, since this SimCity talk is making everyone crazy, a question: is $4.98 a good price for Sword of the Stars II (currently on Gamersgate)?


I'd say no, it's a Paradox game so there have been, and will be, cheaper options from Amazon.

#120 asheskitty

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Posted 08 March 2013 - 05:53 PM

Okay, since this SimCity talk is making everyone crazy, a question: is $4.98 a good price for Sword of the Stars II (currently on Gamersgate)?



It was in the Plentiful Paradox Pack which was originally $10 then later for $7.50. I'm not sure if it went lower. You might find it cheap in trades thread.

I dream in yellow comic sans.

It rubs the lotion on it's skin or else it gets Bad Rats again.

♥·.·´¯`·.·♥ Le Mew - Le Purrrrr ♥·.·´¯`·.·♥
Price Trackers --- Enhanced Steam --- SteamGameSales --- IsThereAnyDeal --- CamelCamelCamel Amazon $5 off w/EC List

Don't you be messin' with asheskitty. That girl be from the STREETS, yo.