So for what it's worth, that vita bundle w/ the PS+ and unti 13 voucher should have come with working codes or games at that price or at least CS agreed with me. They wouldn't take $$ off my purchase price but would do a full refund with UPS pick up for free. In the end I just wanted to test drive a vita for a bit anyway so it was still a win. I wonder if they treat customers different based on what they spend at amazon, because they have never dissapointed me, and doing that with people that don't spend a fortune seems like a money sink.
I don't know that they would go that far out of their way for little stuff but they always seem willing to do their best to make sure you're happy. It's one of those things that they just seem to get where it should be obvious but so many other companies miss it entirely.
True. It does SEEM obvious. However, they make themselves vulnerable. I can only imagine how many people attempt take advantage of them.
I'm curious if the treatment you receive as a customer depends on the number of total returns you have, how long you've been shopping on Amazon, how much you've spent, if you're an Amazon Prime member, etc.
might be cracking down on giving cash out as well.
i know back on march30 2012 i found a like new 3g/wi fi 8gb system for 195.xx
got the system and it did not included the memory card so i contacted amazon to see if they could help me out.
they said THEY COULD NOT OFFER ANY CASH BUT return the item and they would sell me a NEW ONE AT USED PRICE
so mostly i got a brand new vita for 195 right after they came out at 300