If you didn't get your gamers club $25 gift cert by now, its time to call!
I just did, and the gal on the phone could see the promotion, could see that it should have matured yesterday at the latest, and could see that it hadn't been done at all, and had to do it manually.
The Gamers Club Elite Phone # is 866-797-7367
It also sounds like they dropped the Indian support line, and have US based support people now, who have a clue.
This is why I stopped dealing with best buy. From about 2 years ago to this past spring with Injustice I had bought 95% of the games with the $10 and $10 reward certs. Only twice, out of about 20-25 games did I get the reward cert. The rest I had to call and get it added on. Only with dishonored did I get the pre-order bonus content on my receipt/emailed to me. The rest I had to call. Then every time I went in to pick up my pre-order I was in there for at least 20 mins each time. They couldnt figure it out. And at the Black ops 2 midnight they sold Hardened editons to non-preorder customers which left a few people without one they pre-ordered, boy were they pissed. After Injustice I was done. They still owe me $40 in reward certs from games I purchased between last Nov and when Injustice came out. I emailed them proof, showing how many certs I received compared to the gamed I bought and they wont give me the certs.
People bitch about Gamestop but I am in and out in 1 minute with my preorder, unless its a HUGE game launch like Madden/COD. I Always get the pre-order codes and always get the bonus items (posters, etc...). Ive dealt with about 7 different gamestops over the last 13 years and about 50 managers (turnover is bad) and it hasnt changed.
Sure the extra certs at best buy are nice but to me not worth the 20 mins nor the hassle regarding calling every time I get a game to get my codes(which you pre-order to use immediately) or to get my certs. LAME!!!!! I hope they die like Circuit City
"The Blackest Eyes. The Devil's Eyes."
- Dr. Loomis - Halloween