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Stay with Verizon or jump ship? *UPDATED 8/3/06


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#1 ITDEFX

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Posted 02 August 2006 - 08:40 AM

Well today I am offically eligible to either drop Verizon or renew my contract. I've been with them for 3 years and there customer service has been nothing but outstanding. Service has been good as long as I don't use the phone in TRU/CC/BB or worse at home. :( This is where my phone drops calls or gets no service at all :(

The other problem I have had is the plan.. Currently I am at 34.99 plus tax for 300 mins Unlimited Nights and Weekends. Problem is I never, ever use 300 minutes...the longest I have used is about 120-170 minutes... most of my minutes have been used after 9pm (UN&W)... At home we now use Vonage..which is basically free anytime long distance...which I use to use my cell phone for. With Vonage, I no longer use my cell phone for long distance calls.

I have noticed sprint has a plan right now for 29.99 + tax for 200 minutes and I think UN&W which seems perfect. As someone who use to sell cell phones for radio shack 3 years ago, I have heard so many complains about Sprint's service in my area Vs Verizon's and found Verizon's service and support to be a lot better then Sprints Support and service.

Prepay I don't really like that idea...

Some people think I should negotate with verizon to give me a lesser plan/cheaper plan, but I have tried that before 2 years ago before I signed up again with my new phone.

Suggestions??

UPDATE 8/3/06:

Ok people the chocolate phone is not out yet..however I was able to play with an active model from a CSR and found it kinda small and not sterdy enough
plus it looks like it can be strached easily....and with the fact there is no case atm, i said screw it.

as recommended I got the LG 8300... picked up the case, charger, stereo headset, 1gb mini sd card, music kit...... the rep gave me a discount on the card and music kit so I saved 20 bucks on those two items together :)

All I have to do is send this rebate off and the phone is free..yay.. i am a bit confused why didn't I walk out with the phone for free as i am eligible for 100 off for my new every 2.... hmm..

anyways i have 15 days to try it and i am trying the vcast service free for 30 days.

#2 HumanSnatcher

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Posted 02 August 2006 - 08:45 AM

Could give a prepaid plan with some of them a shot. Just to give you a headsup though, Boost Moble is really Nextel, Virgin I believe is Sprint.

When I was in High School a friend got a 100% on a D.A.R.E. test and they gave him a D.A.R.E. duffel bag. Two years later, a drug dealer that was a friend of ours at the time asked to borrow something to transport 2kg of cocaine in and he handed over his D.A.R.E. bag. He brought it back to him with an oz of weed in it as a thank you.



#3 Skelah

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Posted 02 August 2006 - 09:02 AM

ive never had any problems anywhere using virgin but i know people that have sprint that have problems in the same area I dunno how to explain that I heard virgin is sprint as well.

I guess id just try to talk them into a better plan if not walk why keep service that doesnt work at ur own home? Seems like a deal breaker to me regaurdless if theres a good secondary phone or not.

Actualy id go for sprint.
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#4 lordxixor101

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Posted 02 August 2006 - 01:25 PM

Honestly, your talking $5 a month. Sure, it's $60 a year, but it isn't that much money. If you like Verizon, and you've had issues that they've handled well, that can be worth the extra money. Also, on the off-shot that you have to use more minutes during the year (sounds like you get reasonably close a few times), it's nice to have that buffer.

Honestly, $5 isn't worth the potential hassle if your happy. You could go in and ask to see what they can do (they can probably give you a little something extra. Might not save you money, but you might get some accessory for your phone or something).

Just my 2cents.

#5 senorwoohoo

senorwoohoo

Posted 02 August 2006 - 01:31 PM

As others have said, if you've had little to no trouble with Verizon, there's no reason to change. You might end up needing those minutes at some point, too. Also, like the poster above me said, if you show interest at the store but remain hesitant, they will do something in your favor to have you sign up.

Example: I went into the VZW store yesterday to buy a new phone since my New Every Two plan was up. I stood around for nearly 45 minutes and then decided I would just get the phone online since it was cheaper because I wouldn't have to worry about mail-in rebates. They saw me walking out, called me cell and asked if there was anything they could do to help. I told the guy that I could get the phone for free online, he talked to a manager and 25 minutes later, I had a shiny, new phone for free.

#6 ITDEFX

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    Missed out on the Great Walmart glitch of 11/6 due to FLAT TIRE

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Posted 02 August 2006 - 03:46 PM

As others have said, if you've had little to no trouble with Verizon, there's no reason to change. You might end up needing those minutes at some point, too. Also, like the poster above me said, if you show interest at the store but remain hesitant, they will do something in your favor to have you sign up.

Example: I went into the VZW store yesterday to buy a new phone since my New Every Two plan was up. I stood around for nearly 45 minutes and then decided I would just get the phone online since it was cheaper because I wouldn't have to worry about mail-in rebates. They saw me walking out, called me cell and asked if there was anything they could do to help. I told the guy that I could get the phone for free online, he talked to a manager and 25 minutes later, I had a shiny, new phone for free.


yep thats what I thought about doing... online is faster and free... match the deal or walk ...but it really sucks having to wait 45mins to an hour to see a rep at the verizon store :( arghh

#7 senorwoohoo

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Posted 02 August 2006 - 03:56 PM

It does suck having to wait, but at least you won't have to pay shipping/handling...unless there are no s/h fees on the VZW site and yesterday was a waste of time. Ah well, I'm happy with my phone so I don't care.

#8 friedram

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Posted 02 August 2006 - 04:08 PM

Do it! :-D
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#9 swetooth9

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Posted 02 August 2006 - 04:12 PM

It does suck having to wait, but at least you won't have to pay shipping/handling...unless there are no s/h fees on the VZW site and yesterday was a waste of time. Ah well, I'm happy with my phone so I don't care.


wait...why would they rather you buy it instore rather than buying it on their website?

#10 senorwoohoo

senorwoohoo

Posted 02 August 2006 - 04:15 PM

I didn't want to pay shipping/handling fees...but I would have bought online if they didn't give me an INSTANT rebate. There was no way they would have let me just leave though, those bastards need the money.

#11 swetooth9

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Posted 02 August 2006 - 04:18 PM

I didn't want to pay shipping/handling fees...but I would have bought online if they didn't give me an INSTANT rebate. There was no way they would have let me just leave though, those bastards need the money.


oh i see...i thought you were gonna buy another phone from another company or something...it's all comin back to me

#12 ryanbph

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Posted 02 August 2006 - 05:23 PM

sprint is fucking horrible. I switched from sprint to nextel 2 years, ago, and then sprint goes and buy them. My contract is up in 14 days, and I am switching to verizon. If you a looking for cheap plans take a look at cingular/t mobile...my wife has one of them, and she gets a ton of minutes for cheap.

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#13 swetooth9

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Posted 02 August 2006 - 06:16 PM

my verizon contract expires in january, and i'm lookin for good service at a good price (and a nice phone to go with the contract)...might look into cingular or tmobile then...i always liked tmobile phones

#14 whiteboy

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Posted 02 August 2006 - 06:25 PM

I'd say stick with them. They have very good service in my area, which most providers dont do (Cingular and Metro PCS are horrible around here), customer service is helpful and they just gave me a RAZR free after rebates for being with them and having my old phone for like 3+ years. They are pretty expensive though but if you can afford it then you should stick with them.

#15 Graystone

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Posted 03 August 2006 - 04:17 AM

Stick with verizon. Unless you looking for something special & it sounds like your not Stick with them. However, make sure you get you a new phone even if its a free one. You get a free phone when renewing your contract.

BTW I have sprint and love it. Only two small problems in 2 years..
I have found from selling phone a couple years back like you OP. The people that hate sprint are the ones that can't keep track of their bill or minutes.

#16 swetooth9

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Posted 03 August 2006 - 05:02 AM

i guess i'll try to get a razr when i renew

#17 ITDEFX

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Posted 03 August 2006 - 05:21 AM

ok, called verizon.......... tried to negotiate but no go... they said if I leave now (22 months), i have to pay 175......... can anyone confirm this? As someone who use to work for radioshack 3 years ago, I could have swarn that they said 22 months and you can get out no charge...things might have changed.

Anyways.........

here are my two choices based on reviews

LG 8300=Free with new every 2 years and another 2 year sign up
accessories=30 bucks

LG Chocolate=50 bucks (online) with new every 2
accessories=50 bucks

Both phones reviews as great..and I was tending to lean towards the chocolate one, however online it says I am forced to pay for a higher plan to get it :( where as the other phone (8300) i can stay at my 35 a month for 300 mins... I don't want a higher plan period.

Im going to try what the other guy did, walk into a VZW corp store, ask for the chocolate, if they don't match the online price and force me to upgrade my plan to the higher one, then I walk.

#18 senorwoohoo

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Posted 03 August 2006 - 01:09 PM

Do I what I did, I'm the other guy you're referring to. The LG8300 is pretty nice though, that's what I just got.

#19 ITDEFX

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    Missed out on the Great Walmart glitch of 11/6 due to FLAT TIRE

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Posted 03 August 2006 - 02:18 PM

Do I what I did, I'm the other guy you're referring to. The LG8300 is pretty nice though, that's what I just got.



its a strong possibility that the lg8300 is what i am going to get... i will let you know in a few hours.

#20 ryanbph

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Posted 04 August 2006 - 04:35 PM

where is the update?

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#21 ITDEFX

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Posted 04 August 2006 - 04:44 PM

where is the update?



oh such suspense! :) check my original post on top.

#22 Predator Ranger

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Posted 04 August 2006 - 04:54 PM

my verizon contract expires in january, and i'm lookin for good service at a good price (and a nice phone to go with the contract)...might look into cingular or tmobile then...i always liked tmobile phones


I've had both Cingular and T-Mobile in the past; Cingular was alright, but T-Mobile was awful. It was bad enough I couldn't get a signal in my dorm, but the worst was when I was riding with my friend down a road late at night in the middle of October, and her car broke down...and I had no fucking signal. Luckily (after a half hour of Central New York's autumn) some kind soul with Verizon finally stopped to call AAA, and it was shortly after that I made the switch.

I've been with Verizon for a while now, and I can't think of a single time I've been without service. Never been happier with a cell provider.
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