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mmenard3

Member Since 04 Apr 2009
Offline Last Active May 24 2013 10:50 PM
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Posts I've Made

In Topic: Nintendo Network ID's (I want to friend your Mii)

26 January 2013 - 03:38 AM

Feel free to add me - nintendo Id ninky727

I've been playing zombiu, assassins creed, sonic racing, nsmbu

In Topic: Best Buy Trade-in 3.0: So long! New thread started.

19 August 2012 - 05:15 PM

Just had a lengthy visit to BB (Seekonk, MA) which began with the trade in system being down. Any normal promotion, I can come back another day, but I did attempt to escalate the inquiry due to the time sensitive nature of trade-in promotions and values updating in the system.

Just as the manager was telling me I was SoL, the system came back up and we were go for launch. All prices I checked out online this morning still held true, so I was thrilled.

To get rid of NBA2k11 for $6 (x2 = $12), The Bigs 2 for $5 (x2 = $10), among other titles that have been absolutely rotting, the promotion was pretty kickass.

I did experience an issue with the unlocked + 10% trade-in that they simply would not give me. I escalated to a manager there and told them it applies to all and it is actually a benefit of paying for an unlocked membership. They told me sometimes the system picks it up, sometimes it doesn't - so my educating them didn't seem to help :roll:

They explained to me that with a promotion that is so good at 100%, they would consider it 'double dipping' to toss another 10% on top - completely illogical explanation but I had already been there an hour. They referred me to their 1-888 number and /or online customer service for an adjustment if I still wanted to pursue.

Never ceases to amaze me how YMMV even SAME STORE best buys are. Christ, last month an awesome sales associate even subbed in a used Kingdoms of Amalur: Reckoning because they were out of new copies, to stack with the sale/coupon to make it $10.

I guess for an extra $12 I need to take to the customer service channels.

Way too long of a post, but for an added laugh... the manager did tell me that his hands were completely tied with the system being down, and it would benefit me to hold off in case my games were worth more tomorrow.... 100% trade-in promotions usually don't drive prices up, but maybe I just live in fantasy land.