Informing someone of a rejection
Specifically, I'm wondering if a phone call or email is the better method of communication? The way I see it:
Phone Call Pros and Cons:
+ More Personal
+ More Direct
+ Can answer any questions they may have
- Awkward for both parties
- May initially get their hopes up to see that I'm calling, only to have their hopes dashed
- If they don't answer, should I leave a message? Call back?
Email Pros and Cons:
+ Less awkward for both parties
+ Less likely to get hopes up
+ Still gives option for candidate to reach out for feedback if they would like.
+ Avoids any difficult, emotion-filled conversations with a person I hardly know.
- Far less personal
- Not direct. Email may sit in their inbox for days before they notice it.
As I mentioned, the online consensus is rather mixed on this. What do you guys think, if you were in the position of the candidate, would you want a call informing you of the rejection or would you rather have an email? And if you were in my position, what would you do?