Opinions Wanted - My One Gripe with Selling on Amazon
I do have one gripe with their policy though. For some reason, I guess Amazon doesn't verify funds on credit or debit cards immediately. So sometimes a person will be able to completely check out with something I'm selling without having their payment verified.
When this happens, this order goes into a "Pending" file, I'm alerted not to ship yet, and Amazon also alerts the buyer that they need to update their payment information. Amazon gives the buyer 7 days to update their info before they auto-cancel the order.
And there's my gripe. 7 days is ridiculous! When I sell things, I price them slightly lower than the lowest currently available. Basically, I price my items to move. So I am not at all interested in holding an item for 7 days, hoping that the buyer actually check their email and update their info. I am not allowed to cancel the order or contact the buyer myself.
This just happened again yesterday. I sold Kingdom Hearts 1.5 Remix for $33.20 + $3.99 shipping. Very fair price compared to what I paid for it, this is probably attributed to the holiday season where basically everything goes up in value a little bit on Amazon. But this order went in to my pending file, so now this game is on hold for 7 days (until Christmas Eve) and even after those 7 days, if the seller doesn't come through, my only option then is to relist it. Video game prices can be fairly fluid and volatile, and demand is definitely going to drop in the next 7 days. And just imagine, Best Buy decides to put this game on sale for $14.99 this weekend, that is going to completely flood the market and drop prices. So as you can see, there's something to be said for getting the game out the door.
On top of that, imagine after 48 hours the buyer finally does finally check his email and sees the Amazon notice. What's stopping him from going back to Amazon and rechecking prices. If there is a new seller that has it priced $1 lower than me, he's just going to cancel my order anyway and re-place the order with the other seller. So I am responsible for holding the game for him, but he is under no obligation to buy the game from me.
I feel like, after 24 hours, as the seller I should have the option to cancel the order and re-list the item. What do you think? Am I being to impatient?
- darkskill likes this