Help with Price matching at the PX

Jawmuncher

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I've never bothered much with price matching, but on base I would like to take advantage of it. Like most people who go to the PX they aren't very good at updating prices.

http://www.shopmyexchange.com/CustomerService/priceMatch.htm

I read the details, and was just hoping for some help.
Especially if you've done it before. Such as the Oral price match, is it as easy as stated there where I can just go hey this 35 dollar game is actual 25 here and they deduct right there? Seems a bit to easy...

Then for the Regular Price Match what does calling the competitor mean?
Will they call the store for me or what, since sometimes regular price drops aren't noted in flyers.
 
I only have limited shopping experience at the PX as a civilian contractor.

1. Regular - To get a reduced price, a customer must bring in a current competitor's ad. If the customer making the challenge does not have such an ad, verify the price by getting the ad or calling the competitor. A "local competitor's current ad" is defined as an ad which clearly shows inclusive current dates and is sponsored by a retailer doing business in the community where the Exchange is located. This includes Navy and Marine exchanges, plus other Exchanges which may have developed their own local promotion fliers.

That sounds pretty straight forward to me. If you don't have an ad then they will call a local competitor (ie. Best Buy, Target) and confirm the price of the item and possibly the availability of the item. If the competitor doesn't have the item in-stock then they might not price match it.

2. Oral - A customer may tell us they know our price is higher than a competitor's. We will accept their word and charge the lower price up to a difference of $10. This will be approved immediately by the cashier-checker or sales associate. No competitor's ad or any other proof is required. Price challenges under $10 do not require supervisor or managerial approval. Price challenges over $10 should have such approval before being given.

That does sound a bit to easy. I'm sure they track the amount of oral price matches and do periodic audits to see if the price match was indeed legit. I wouldn't be surprised that if someone was found to be requesting improper price matches then disciplinary actions would be imposed.
 
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