1. Open the Contact Us page.
2. Select "Chat with Microsoft Support" to chat with a support agent.
3. Once you’re connected, inform them that you want to exchange your unredeemed digital code for Halo 5: Guardians for a physical disc.
4. You'll need to provide the agent with the following information: Your Xbox gamertag, your email address, the token's 25-character code, and your address for shipment.
After contacting Microsoft Support, it will take approximately 3 to 5 business days for the disc, as well as an accompanying code for the extra LCE content, to arrive.In order to be eligible for the exchange, you must have already received your Limited Collector's Edition of Halo 5 and kept the code unredeemed. It's also worth noting the offer will only be valid from October 20 to November 1, 2015.
Halo 5: Guardians is slated for release on October 27, exclusively for Xbox One. While you patiently wait for launch day, check out the game's redesigned Covenant vehicles. Alex Osborn is a freelance writer for IGN. You can follow him on Twitter.