This. I'm hoping whoever steps in eventually will right the ship but I just don't see it happening anytime soon. Tough to see it all play out.
This lines up with what K-Mart Gamer said on Facebook -- coupons are still on the hardware, but now they've changed their tune on the software. Before, it was "when vendor funding refreshes" for game coupons, now they are saying "We don't have an answer on when they'll be back".
I wouldn't expect any worthwhile deals from them for a long time.
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We'll still have the circular, I just don't think decent overcomes or lackluster consumer experience. Had to heat up the deals to compel the community to even make the trip
Wow it is promising that they are still having decent promotions like this.
I'd be interested in buying ME2 for PS3 for the $10 coupon if I knew what was planned for ME3
Really appreciate it, probably only lasted as long as it did because of all of your support. Hopefully it comes back because of it.
Quite a shame the "coupon train" has ended. The only thing I can be happy about is the impact on my wallet, and I say that because I probably spent more money in that 1 year of coupon/new release deals than I have in the previous 3 years of gaming combined.
I can only hope Josh will get the support he needs to get it up and running again, because it was easily the sweetest deal in town. As it stands now however, I've got no reason to even go into Kmart anymore with a Target, Best Buy, Toys R Us, Gamestop and virtually every other competitor closer and typically similar if not better on all other goods... the games definitely got me to spend far more money in Kmart than I've ever done in the past, as well as recommend them to friends.
If it truly is to be the end, and if Josh happens to see this, thanks for what you did while you did it, it was one helluva ride, and I'll be gaming for practically another year on the games from the coupon train alone. The game sales industry definitely lost a hidden gem.
Very kind and much appreciated. Thank you for the support!
I have been following your deals since October 2010. Surprisingly throughout that whole time I never had any issues participating in any of the coupon deals. Just maybe 1 or 2 times where a certain game or PSN card ran out of stock. I only go to kmart to buy newly release games, and to support your efforts. The deals have made me stop buying used games(maybe a few from gamefly ) and to also buy new games on release date. I'm currently buying my games at amazon while kmartgamer is being sorted out but I would like to thank you for all you have done to make kmart the best place to buy games. I will continue to buy games from whatever company you decide to work at if kmart does not work out for you.
I am not sure dead was the wording I used but definitely paused until I can either gather support internally or not Based on the current attitude towards gaming outside of myself (why people have left) I can definitely see it as an uphill battle as it always is.
Sorry to be the bearer of bad news guys but I just got an email from Josh saying that the program is dead....so yep no more buying games at Kmart anymore....great job Kmart you just lost a ton of money.....also to the morons who are saying they are closing 2000 kmarts....uh no sears HC is closing 120 stores and they still own over 4000 stores....get your facts straight....
Just as a quick reference most of those titles should have been marked down, they aren't priced right.
-Ninja Gaiden - 59.99
-Warhawk - 59.99
-Call of Duty Modern Warfare - 49.99
-Armored Core 4 - 59.99
-Fallout 3 non GOTY - 49.99
-Enchanted Arms - 29.99
-Mobile Suit Gundam - 39.99
-Resistance - 29.99
I saw all of the above at my two local Kmarts before Josh took over. My favorite and I just saw it about two weeks back at the Kmart near my parents house.
Heavenly Sword - 59.99
none of these where marked correctly to move the product, all of those games are 19.99 or less if you cane even find them new anywhere. I have worked in retail, I find it hilarious you don't even answer if you've worked in retail before rather make a smart ass remark.
btw: I am convinced you are either a troll or a corporate Kmart public relations team shill. I say this because Kmart is obviously aware of CAG now and I wouldn't put it past them to try and have somebody "stick up" for them and defend against anybody saying anything mean.
ps: don't come back with "technically those titles are 4 3/4 years old or those titles are 6 years old, it just makes you look pathetic.
What I did purge, which may not have even been aggressive enough, has been a huge bone of contention about the risk of the category.
At least based on the stores in my area, they have LOTS of old, and I mean really, old games. I don't know how long Josh was at KMART, but he seemed to streamline the quanity of NEW games being sent to stores. That is good. But the old guy was obviously TERRIBLE at this, and Josh or whoever took over really should have just purged *EVERYTHING* with one massive clearance. In one particularly bad store they barely have any room left in their display cases because of so many games from 3-4 years ago, stuff is not even in alphabetical order (although at least the titles with large quantities are "sort of" grouped together).
Unless there is a way to somehow "send this stuff back", there isn't much choice but to clearance it out. Frankly from an accounting perspective, it is bad practice to just refuse to mark down inventory. In fact, it is basically illegal to do so. If that inventory is fully owned, they are supposed to mark it all down to market value on their own books, and to do so on a reasonably periodic basis. If they have copies of NHL 09 still on the books at cost, or even marked to $10 or $20 or whatever that's still all wrong. They should have already recognized those losses on their books and games such as that should have essentially zero book value. If stuff is just accumulating for years without writting down the aged inventory values, then KMART could be accumulating more troubles for themselves in the future. It's certainly is a bad sign to see such old games still sitting there, when basically every other retailer gets them out at clearance prices...
Admittedly I have never worked retail since becoming a "professional". But I work in accounting in other industries at the corporate level and I know the games that division managers like to play with the P&L, especially if the impacts of those decisions directly affect their bonuses...
The drops posted, even though they were not very aggressive was a huge deal and played a key role in the management of risk for the category.
That would be me Need to buy higher weeks of supply to get a good offer and inventory control is a primary focus which decreases the subsidy needed to generate compelling offers.
Please explain to me who or what's a SHC-Gamer? Will they still have those gamer coupons that print out after I buy FFXIII-2 and Soul Calibur V from K-Mart?
We had 18 straight months of market share growth from when I started until recently when new dynamics came into play.
Which certainly suggests you're no authority on what's right/wrong with Kmart.
Was Kmart doing well before Josh? Is the reason Kmart/Sears hurting due to video game sales?
Again, until someone can show sales figures and profit margins, especially those of video games, it's all conjecture and emoticons.
What 5-year-old games at 5-year-old prices have you found at Kmart. Titles and prices, please.
I saw Fifa 2002 for the Xbox at Walmart yesterday. It even had it's own shelf tag. Guess Walmart never worked in retail.
Just hanging out for now
Josh was great. Who knows what all the inner workings of the team at Kmart are, but Josh did a great job with KmartGamer and he was great to have on the forums. Really hope he will be back, whether he's bringing us deals or just hanging out
I actually only ever had 3 people on my team directly, it was reduced by one (and Stock Boy has left for another opportunity). My boss, my bosses boss and my bosses bosses boss all left for other opportunities in the past 5 mos.
guys, let's hold our horses for a second. Nobody announced anything regarding SHC. Let's wait till we get the facts before we shoot anyone.
I'll be taking another week off next week to gather some much needed perspective. I look forward to posting on CAG just as a regular gamer and actually get back to enjoying being a gamer.
Nothing has brought me more satisfaction and happiness professionally these past two years than being on CAG and getting to know you all. This is a truly wonderful community and any of the success we have gathered was in large part because of you all.
KmartGamer and this thread truly was meant to be something very original and fresh as it was completely unfettered by any corporate control and brought in many ways consumers and a retailer together in an interestsing way. I know many of you will always be suspcicious of my intentions but all I can say is that I am a better person today than when I first joined CAG and worked as hard as I could on your behalf.
Hopefully one day the KG thread will come back, whether I am here for it or not. Thank you so much for the wonderful support and kindness you all have given to me, it motivated me more so than you will ever realize.
Truly appreciated, really.
This is somewhat off-topic, but has anyone ever had luck buying an Amazon or BBY gift card at Kmart or Sears using a Sears gift card?
I'm sorry for this difficulty you're going through, Josh; I know I speak for most, if not all, of us when I say that your efforts will not be forgotten. Depending on your decision, I have to use the $15 coupon from Skyrim last week on something before it expires.
Wait until I am not here at all, I'm the only one that even used savings coupons really in hard lines. Sux that it feels all the momentum we had going into this holiday has been so abruptly derailed.
I agree with you Maineavalanche with the recent news that came out, but back then I didn't know this was coming. I still can't comprehend how a company with 1300 stores doesn't have a backup plan/person to know how to operate when the head guy goes out. It would seem to me that this would be how everything operates when the head of something goes out. That is why we have assistant managers, assistant coaches, assistant everything.
It's the clearance cycles in gaming that has actually led to a severe decline in support for the gaming business at Kmart.
There is no such thing as KMart clearance. There used to be, before the SHC gamer found/exploited this site. Now you pay stupid prices for old/out of print games.
I know you will never understand how a P&L works for a corporation or what my motivations were for being here but regardless your rudeness never ceases to surprise me.
I'll be making a decision very soon, hopefully everyone will still be cool with me posting just as a gamer looking for deals and not making them.
My prediction for the new year (2012) is that Josh will grow tired of SHC jerking him around and not letting him continue to build on the momentum he has built for Kmart - along with having learned the ends and outs of video gaming buying/selling will take a similar job with another company. As frustrating as it must be, he does not seem to have the full support of SHC, those making millions but who are not on the ground floor seeing what is actually going on or should be going on with the company.
My strategy for the company would be to cut non-profitable stores and update the remaining ones to focus on regaining an identity. I remember a few years ago, Kmart was in the process of updating their stores and going with a new logo along with a green color scheme, but I'm guess they ran out of money or somebody did not like it. I think Kmart needs to update their computer / inventory system, do away with price stickers and actually mark items on the shelves they belong, clean and modernize interior/exterior to make it a place people want to go instead of an afterthought, maybe a little training for the employees?, quit trying to be a jack of all trades (selling appliances, etc.) and focus on core items that will make a profit...I know these ideas take lots of money and it seems the company does not have it but they will continue to go down if they do not invest in some capitol for needed updating.
I could not agree more, can't tell you how many presentations I made trying to remodel the gaming department......
I think this quote sums up a lot of peoples complaints with the K-Mart experience:
"We believe that one of the primary issues is that the company has underinvested in its stores base, especially when compared with its peers," S&P said in a statement.
Credit Suisse Analyst Gary Balter has criticized Sears Holdings' investments in its stores.
In a report issued Tuesday, Balter said the company "effectively ask(s) customers to pay for a poorer shopping environment than available at competitors and online."
I think some low cost methods to improve the appearance of stores would be to put in brighter lights, de-clutter the aisles, get less crap merchandise.
I've noticed some people have mentioned putting in new floor tile which is a good idea but several of the older stores have asbestos floor tile/mastic (I have conducted several asbestos surveys in shutdown K-Mart locations) which makes it a bit more tricky of a situation. You can place the tile over it but it ends up looking like crap since it is harder to level it. To remove the tile would cost a fair chunk of money plus you would have the logistical issues of removing it without shutting down the store for an extended period of time.
There is no back up unfortunately, I am not sure what may happen on 2012 with Kmartgamer at this time to be honest. I've lost some key supporters this year that helped me build this whole thing up......just me now.
I agree with you that ideally any company should have a backup person or at least some plan in place but the reality is that it simply doesn't happen as often as it should.
The sentiment against you may have just been influenced or confused by the bias of this board against resellers in general.