Welcome to the Official CAG Amazon.com Trade-In Thread
THANKS TO DISILLUSION386 FOR POSTING AND MAINTAINING THE ORIGINAL AMAZON TRADE-IN FAQ THREAD
This thread’s primary purpose is to discuss Amazon.com’s new video game trade-in program. The trade-in deal will be updated whenever one is available, and a list of flippable games will be in the second post. PLEASE READ THE TRADE-IN DEAL DETAILS AND FAQ BEFORE ASKING ANY QUESTIONS.
Current Trade-in Deal
No New Promo Yet as of 10/19/09
Trade-In(s) of the Day
12/3 - PS3 - UFC 2009 - $ 30
Amazon.com Trading Info
Amazon.com Video Game Trade-In Store
Trade-In Product Eligibility
FAQ (Updated 12/01/09)
Can I post question on this thread?
Only if you can't find the answer from below. And please let me know if it needs to be added to FAQ.
Since when did Amazon start doing trades?
The program began earlier this year and is handled by a third party merchant, NorAm International.
What kind of shipping does Amazon provide us?
Free UPS ground ---- USPS is no longer available
Do I have to provide my own box or envelope?
Do all my games in the same trade-in submission have to be shipped in the same box?
Can I send in sealed games?
Yes. They won't reject games that still have the original shrink wrap.
Can I add Delivery Confirmation and Insurance to my shipment?
For UPS Ground
It already provides you with tracking information.
I don't trust UPS ground. Can I pay for postage myself? What's the address?
Yes. You're more than welcome to do so. The address is:
22 Hampshire Dr
Hudson, NH 03051
When do I have to send my games once I have submitted my trade order?
You have 1 week to send your games.
Crap, I have one day to go before my shipment deadline, but the website states that my deadline has already passed. How do I print out a shipping label and packing slip?
Load up any existing order (if you don't have any, check your browser's history), and substitute the transaction ID for the trade-in order you need at the end of the URL.
How long does the whole trade-in process usually take?
From the time you send in your games, it may take up to 14 business days for the package to arrive. Most people usually receive their credit (Amazon GiftCard) in 3 to 5 business days, however.
When do I receive my coupon code for the current trade-in deal, if any?
The Terms of Service states 10 days after Amazon has accepted your games and added credit to your account, but it usually takes 2 to 3 days.
How long does the "processing" status usually take?
Usually with no delay, but the longest reported days so far is 4.
My games were received on Friday (based on Delivery Confirmation), will I have to wait until Monday to receive credit?
People have received credit on a Saturday.
Can I do two different trade-in submissions that add up to the requirements of the current trade-in deal, if any?
No. In order to qualify for any of the trade-in promos, they have to all be in one trade-in submission. You can't add another game later on to make the minimum. However, you can adjust the quantity of the submitted game to make the minimum.
I submitted my trade-in order online, how do I know if I qualified for the current trade-in deal, if any? Is there a confirmation page or e-mail?
No. They will automatically send you a coupon code once they have accepted your shipment of games and credited your account.
Is the trade-in deal coupon in addition to the credit I will receive for my games?
Can I trade in DVDs to take advantage of the current trade-in deal?
You may trade in DVDs to add credit to your Amazon account, but they will not be added to the amount you need to qualify for the deal.
Can I take advantage of the current trade-in (if available) promo more than once?
These deals are “One per household” unless stated otherwise. However, you may use a different Amazon account. The credit for your games will be tied to the specific account used for the trade, but the coupon codes for the deals are not.
*However, some people has confirmed that they get multiple coupon by using 1 Amazon account after doing multiple submission.
NOTE: IF YOU SEND MORE THAN 1 SUBMISSION, THE MULTIPLE COUPONS MIGHT COME IN 1 EMAIL, THE CODE IS SEPERATING BY A COMMA.
If the coupon codes aren’t tied to my account, can I use more than one coupon on my next purchase?
No. Unless stated otherwise in the promo details, these coupons cannot be combined with other offers or promotions. IT DOES STACK WITH THE ECA DISCOUNT, HOWEVER.
I do not have the manual, cover art, or original case for a game I want to trade in. Will they accept it?
While the details specifically state that original packaging is necessary, people have reported in the past that their trades were accepted despite missing some of these. This is extremely YMMV, however since some were also rejected by missing manual or cover art. On the other hand, older gen games; such as SNES, N64, and GB cartridges, normally get accepted without the original box and manual, but still YMMV.
It's always better if you trade your non-complete game as an additional credit, not part of the minimum requirement to qualify for the promo.
My game is really beat up, what are the chances they’ll accept it?
This is YMMV. Some people have reported in the past that they sent in games in bad shape that were still accepted. Your best bet is still to trade in games in mint condition. Minor scratches are expected as these are used games.
My game is the Greatest Hits version, but the one pictured on the site isn’t. Can I still trade it in?
Unless the game in question has two separate versions that trade at different values, sending in a greatest hits version is okay.
I have a game from a limited edition bundle, will they accept it?
If the game’s cover art has a UPC barcode, they will most likely accept it. If your game's cover states "Not for Resale" and does not have a UPC barcode, the game will most likely get rejected. Some people have had their games accepted in the past, but this is YMMV.
The UPC barcode is not intact on my game's cover art, will that be accepted?
This is YMMV. Just try it, but make sure to have more than enough for the minimum requirement to qualify for the deal, if available.
So if they reject one of my games, am I disqualified from the current trade-in deal, if any?
Unfortunately yes. The best suggestion for trading in games is to trade in $10-$20 more than the minimum for the deal. By doing so, you will still qualify for the promo even if one or two games get rejected.
I sent in my games, all of which were in pristine condition with the original packaging, but they said that one game is damaged and is now being returned.
Always pack your games well. Put a lot of newspaper around your games in the box to secure them and to prevent any damages from haphazard box cutting. People in the past have requested their entire trade-in order if it’s obvious the damage wasn’t their fault, and Amazon ended up accepting the rejected game. This is YMMV as well.
Can I trade in multiple copies of the same game?
Yes. Once you click “Trade in” for a particular game, you may change the quantities.
How many multiple copies of the same game can I trade-in?
Maximum of 3 copies within 3 months period (This limit MAY also include prior "Cancelled Submissions - YMMV")
Will the Trade-in of the Day TIV stay for 24 hours?
It's been reported that there is a limit (maximum # of copies) that will get the promoted TIV so lock yours.
So if I find a good flip, I can just send 3 copies of that game and not worry about Amazon accusing me of stolen merchandise?
Technically yes, but do keep in mind that other CAGs might want to participate in the current deal, and trading in a large number of the same game will definitely lower the TIV of said game. Let’s be nice to other people.
Wow, these TIVs suck!
While that may be true, you will most likely save more money because of the trade-in deal coupon code.
What the ? The TIV of a game I just bought for this deal tanked! What do I do?
The TIVs on Amazon fluctuate depending on the number of trades that are submitted, and we really can’t do anything about it. The best course of action for trading in games is to lock in your trade if you already have the games or are absolutely sure that you can obtain them. You can always cancel the trade submission if you end up not finding the games.
LOCK = SUBMIT YOUR TRADE, Don't just put it in the cart.
So if I can edit a submitted trade, can I add other games that weren’t originally part of the submission?
No. Only quantities can be changed. Changing quantity to 0 means you're removing the game completely from the submission; which you can't add later.
If I change the quantity of a certain game I have already submitted for a trade, will I keep the same TIV?
No, It will change to current TIV for all games in that same submission.
Can I use the trade-in deal coupon on preorders?
What happen to the Coupon code if I cancel the preorder?
The coupon code will stay with your account. It will be applied automatically at check-out as long as the coupon is not expired.
Trade-in coupon Usage:
1st Promo - $ 50 / $75 Coupon (Exp: 8/31) - Game Console Only
2nd Promo - 50 % Coupon (Exp: 8/31) - Game and Accessories
3rd Promo - $ 30 Coupon (Exp: 12/31) - Game Console, Game and Accessories
4th Promo - $ 30 Coupon (Exp: 12/31) - Game Console Only
Can I use the trade-in deal coupon when shopping from other merchants on Amazon?
No. ONLY ITEMS SOLD BY AMAZON.COM QUALIFY FOR PURCHASE WITH THE TRADE-IN COUPON. Even Amazon's other sites (Amazon.co.uk, Amazon.jp, etc.) do not participate in these trade-in deals.
Can I use my credit (not the trade-in deal coupon) on items that are not video game-related?
Yes. This is the other perk for trading in games at Amazon since you're not limited to just video games.
Can I use my credit on items sold by third-party merchants on Amazon?
According to the fine print of the Amazon gift card use, some merchants are excluded. Your best bet is to try it on the checkout page of your order.
Edited by gi60, 03 December 2009 - 05:25 PM.