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Contacting Origin Store through email?


#1 triple07   CAGiversary! CAGiversary!   69 Posts   Joined 8.0 Years Ago  

Posted 12 April 2013 - 05:17 AM

So I've got a kinda weird question but can anyone else find any email for the Origin store? I have looked all over their website and can't find any kind of email address.

See I was wanting to play Dragon Age Origins again but I have the 360 version and no longer have a 360 so I was thinking I could try to get a coupon or something since I already technically own the game. I doubt I would get anywhere but I might as well try right? So I need to send them some kind of email but they I can't find the email address to send this question to.

You guys know the address or have any ideas about this?

#2 tylerh1701   "Money" CAGiversary!   23938 Posts   Joined 3.9 Years Ago   Has been playing Banjo-Kazooie
N64

Posted 12 April 2013 - 04:25 PM

Haha good luck. I'm only a console gamer, but I bought a game from Origin once and they have the absolute worst website/storefront I've ever experienced. I don't see them approving what you're asking for anyway, so honestly I wouldn't waste your time.

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#3 ColFantastic   Ranking Officer CAGiversary!   473 Posts   Joined 2.6 Years Ago  

ColFantastic

Posted 12 April 2013 - 04:39 PM

Your best bet to contact Origin is to try a chat session or call the origin store themselves. If you call, expect to wait at least 20-30 minutes to talk to someone and then probably get transferred and have to wait another 15-20 minutes but at least you can talk to an actual person. The wait on chat sessions depends on what time of day you attempt it. If you do it within the first few hours of the day it might only take 10ish minutes to get someone online. Afternoon queue time is usually over an hour.

I'm all about trying because you never know but I highly doubt they would accommodate you. Origin/EA has some of the worse customer service I have ever had to deal with.

#4 praxus07  

Posted 13 April 2013 - 04:20 AM

If they did that for you they'd have to do that for everyone, and I honestly can't see any company that wants to make money doing a trade one for one type of program.
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#5 CaptainJoel   Where there's Smoke, there's Fire CAGiversary!   14090 Posts   Joined 6.0 Years Ago  

CaptainJoel

Posted 13 April 2013 - 06:42 PM

Same thing as just using the "Contact Us" page of EA's site. I don't think you'll get anywhere, but I would like to hear about what they say!
https://help.ea.com/en/contact-us