i just went to this toysrus site and read its policies. it says that a person could make exchange for an unopened game. heres the link:
http://www1.toysrus.com/guest/storPoliGuarantees.cfm
is there a new policy that clearly said that we cant exchange games unless we have a receipt? i thought it was legal to do those sort of things. all we need is to present our ID to them, right? i have done many exchanges at toysrus, but this lady said that shes not allowed to do the exchange.