Hey CAGs. Love that everyone is sharing! But... I just wanted to clear it up that these specific coupon codes and links are valid for first time buyers only and only one use per household too. Sorry to be so restrictive, but they're from our 'Brand Ambassador' program. If you're interested...
Yeah... We've definitely got our share of profanity over the years... But yeah, we commissioned it and a 3rd party handled the logistics. Please know though that we honestly didn't mean to offend or screw anybody over. Your complaints and concerns have certainly been heard.
Hey CAGs. The survey is now closed... The response was huge, but I'm certain will have another one soon. For those who took it, individual coupon codes will be sent later next week. If you have any questions or concerns, shoot an email to service-at-glyde.com and one of us will be happy to...
Happy Friday, CAGs. Just wanted to pop in and let you know that sale tracking is back again on Glyde. Look for it on your 'transactions' page where it was before. Anything else, feel free to send us an email at service[at]glyde.com.
Thanks!
Hi CAGs. I work for Glyde and I just wanted to jump in again and say that we track sellers and buyers internally with our own rating system. Deadbeat sellers get suspended from Glyde after their first incomplete sale. Sellers who appear to intentionally deceive the buyer or cheat the system...
Hey CAGs. Thanks for the suggestions and feedback. (I work for Glyde and have pop'd into this thread from time to time.) Please do feel free to email us with more. (service-at-glyde.com) Really. We read every single one.
Also, I just wanted to mention that we actually do track sellers...
Hey CAGs. Just wanted to jump in, if that's okay. As mentioned above, we do track sellers and buyers internally, though it's tied to a unique user ID that we have. Deadbeat sellers get suspended from Glyde as soon as they get flagged.
We're also implementing changes to make the whole buying...
Hi CAGs. I work at Glyde and I saw these posts about Disc Only sales not including sleeves for the discs. Sorry about that! We supply the sleeves and all Disc Only sales should include them, but it looks like this order must have slipped through without.
Also, the CAG10 coupon code has been...
Hey Crimsonscyes. Here is a pretty heavy-duty thread on Glyde w/ lots of info: http://www.cheapassgamer.com/forums/showthread.php?t=232334&page=6
Also, every package going from seller to buyer does have a USPS delivery confirmation number and Glyde uses that to update the buyer (and the seller...
Hi CAG’s. Thanks for the feedback. We understand your frustration with the ‘lost in mail’ policy and we certainly do hear you. Because of feedback like yours, we are changing that policy such that the buyer will get a full refund of the shipping costs when an item is lost in the mail.
This...
Hey all. Just wanted to pop in and say "Hi" and that I work for Glyde. I saw this thread and thought I might be able to help.
You can find more about the condition of an item by hovering your mouse pointer over the little gray circle with an "i" in it. It's a bit small, I agree, but basically...