I also insinuated that they're basically digging their own graves by pissing gamers off with this sale. Since normally large corps don't really care about the loss of a sale here or there because most people will just buy anyway. But I personally cancelled a 1000$ order. Now, if there are a...
I also got a letter similar to Syn, except that only 3-4 out of my 12 games got the "discount". That was what prompted me to first cancel, then send the complaint.
This is what I got in response to my complaint letter, basically asserting that the sale was a total bait and switch, and that half of the titles included in their pre-order section (linked from the main page) inexplicably are not included in the promotion on the front end, or the back end (i.e...
They took down Mass Effect 4, which is annoying, but not the end of the world. Hopefully it'll be back later on. If not, I basically got everything else I wanted.
Much better sale than Amazon, unless you lucked out in the early hours of the sale.
Their sale is a joke. I pulled a bunch of games off of the direct link from the promotion, only to get nothing on the front or back end in terms of a rebate. I used the chat, and called, only to get nothing useful in response. I'm supposed to wait till Tuesday to hear something again. I'm...
Unless you argue feverishly with CSRs. I managed to get them to honour it on one game, once. It wasn't really worth it though. I've learned from the past couple E3 sales, if the games drop in price and you're pissed - just return the pre-order and wait till it drops further haha.
Don't understand why stuff like Skylanders Trap Team and Disney Infinity aren't on the list. Added them to my cart, but no discount. Plus they have a bunch of games still not posted.
I just went to the store for one in the end. I get that it might not be "offered at the time", but if they offer it under the vague terms of "pre-order" then it should apply across the board. I hate having to bus 35 minutes just to grab this and go home, but I obviously want it.
Closest FS to...