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District 9 blu-ray confirmation of shipment today. Ordered 4/4/10. Still waiting for order placed on 2/23/10. Hasn't been cancelled/refunded yet.

From?

Went to Walmart today for Astroboy Blu-Ray...$3.99 + tax (on $19.99) = $5.91 total. Thanks OP!!!

Yeah, the generic automated reply (as in NOT Pamela) always tells you it will be shipped soon. I got that twice when emailed the regular help desk. I didn't find out my order was cancelled until I emailed that Pamela woman. I would give that a shot if I were you.

Dear Sir, I apologize for any inconvenience. We had canceled your order and issued you a refund to your account due to your order being out of stock. We had sent you an e-mail at this time but it seems that you had not received it. Please let us know if you have any questions. Thank you...

...or Labor Pains

Just came back from a 0.99 store in SoCal...no blu-rays :-( Would love specific stores that carry it...

I managed to squeeze 2 orders in today. I don't even bother creating an account. Just go straight to Guest Checkout. I don't ever use IE for anything, but I notice it handles their website better than Firefox. Maybe it's just me.

Thanks. Makes me feel a lot better about NOT getting screwed. I find their processing times very inconsistent. My first order came within 2 days. 2nd one hasn't come yet. I don't even want to think about my 3rd and 4th orders.

My last order was from 2/23. Haven't received it yet. Has anyone NOT gotten their order since 2/23? Thanks. UPDATE: 'Drag Me to Hell', 'Superman Returns'...a few new titles up as of today.

Whoever was successful contacting customer service, can you please post the email? Thanks.

You have to create a new account RIGHT before your birthday. I think the system probably updated since the last time you guys signed up. If they missed your birthday (and it was recently), I would just create a new account and set your birthday as 1 week from today. Not fair for Disney to...

Got 2 today! Mine were NEW...not USED. Wrapped with security sticker on the inside.

Dear soandso, Thank you again for your recent DVD purchase from Hollywood Video! We sent your order via Standard Shipping shipping to the following address:

Just watched the movie last night. It was an okay movie...but not worth buying :(