Complain to the BBB about how their policy is not stated anywhere. Go to the BBB's website. You have to fill out this long form about the incident that happened and tell the story. It may or may not yeild anything but that kind of thing probably will hit corporate way higher than calling the...
I went to 2 CC in my area and they had nothing. I actually knew one of the guys who worked in the game department and he showed me a cart that they were putting out for tomarrow full of the games they could actually get off the shelves. Nothing but garbage was in there. Just what was left...