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My only guess is they mark the packages as delivered at UPS before they deliver them to Noram.

Interesting new twist to the UPS issues... I had a trade go missing in Chelmsford 2 months back and UPS support was useless. They told me the shipper had to file a claim, and that I needed to contact Noram. Then, I had another package hung up in Chelmsford last Thursday and when I called they...

I truly doubt that NorAm is setting these rules or handling the pricing. Amazon is a billion dollar company, and it's not likely that they're leaving the rules of this program or the pricing to the 3rd part company that is processing the trades. I would guess that NorAm is responsible for the...

Hey, strange thing. I just tried to submit three RDR PS3 for trade and it said I am limited to 2 copies? WTF. When did this change? I've never traded in this title before, and I put in some other random titles and sure enough the limit is 2 now not 3. They must be tired of getting dumped...