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I have ordered the Pit amiibo from Amazon.de, but the amiibo arrived broken. It seems like someone has sit on the top of the shipping box. I would like to get an exchange. However, I can't seem to find the option there. Someone told me that amazon.de will refund the money and let you keep the...

I 've ordered this amazon. I received it and found the item box was heavily dented and wrinkled. And I returned it and asked for the replacement. However, the replacement is still heavily dented. The condition of the box is so bad and there is no way to called it collectible. Should I just asked...