Hey! We're sorry to hear about your experience. Please email our support team at Facebook@GameFly. com using the email to your GameFly account and we'll look into this further. Thanks!
Hello Raikouen
When a game doesn’t have a “Buy It” or "Keep It" button next to it or it has a “Not For Sale” message, the title is currently not available for purchase on our Web site.
If we can be of further assistance, please let us know :)