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Hello, I purchased a pre-owned game and my brand-new PS4-Pro can't read it.  It gives me the error "disc damaged or dirty".  I looked at the disc, it seems fine, no scratches (only a tiny one, barely noticeable)... The question is, can I exchange the disc at GameStop for a different one (same...

Thank you. Yes, I have the receipt, but will I get a refund in the form of a gift card or cash?

Can I return a new game that I purchased using a $50 gift card? Thank you.

Same problem ... it says "The card has no remaining balance."

"Sorry! There was an error processing your order. We apologize for the inconvenience, please check back later." I have been trying to order PS4-PRO-RDR2, and I have been getting the above message for the past 14 hours. Does anyone else experience the same issue? The links to customer support...