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I agree about the condition of their games. I've bought over 20 games from them in the last 6 years and the last 2 I have received were in poor condition at best. Though according to their chat rep they inspect every game for scratches and test every game to make sure they work but he also...

That doesn't mean its right. If they have it still in stock for sale they should replace it or they should say in their terms of service that if the product does not work you may be subject to having to pay more to receive a working copy and as of now their terms of service don't state or even...

Has anyone else noticed that Gamefly has seemed to go down hill recently in customer service? I bought a game from them in this past sale and it is unreadable due to it being scratched up. I contacted them and they will only email a label to return it. They say they don't replace games they...

I don't ever post here but all this crap of the policy ended two years ago with employees taking games home at EB is not true. At least not in the Central New York Northern Pennsylvania EB District. How do I know I work at one of the stores and they still allow this. Hell I even have a friend...

You would think they would change their site so it didn't clearly state that you get the cd's with the offer. I understand mistakes happen but to leave the ad up for several months knowing that its incorrect is ridiculous. I politely wrote to some admin on xbox.net's site asking about the...

Is the Cgw supposed to come with the demo cd-rom each month? Cause I got my first issue, it didn't have the cd, I wrote to them and they said the subscription was offered by a "subscription agency" and they did not offer the cd-rom. The link clearly states the cd-rom comes with the deal...