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Welp, I had a BB associate order me the Octopath steelbook after I picked it up in store (no preorder), and he ordered me the wrong one (I bought the game on Switch, he sent me the PS5 steelbook)...this is going to be a pain to deal with in store.

On Crisis Core steelbook, I decided to try my luck at a local BB after missing out online. They didn't have any, but the clerk was able to order me one at no extra cost. It did seem like I got lucky and if I'd gotten the other clerk that seemed new it probably would not have worked out.