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Just tell them what the problem is, and they might go through a few superficial steps to try and fix them, but if you have the 3 flashing red lights, I don't think there's much they can do except get it shipped in. I called them up and they asked if I had registered it already, and I hadn't...

Well, another couple days, a whole bunch more calls and I think some things might be moving along. Today, I actually talked to someone that spoke english and appeared to actually be competent. For the first time, I've received some emails saying that my fulfillment game (PGR3) is shipping, with...

So I wrote about 3 weeks ago that I should be getting a prepaid box in 2 days. I still don't have one. They are so useless down there. They actually CALLED ME last Wednesday and told me that they were doing the order and I should get a box in 4 business days, and to call back to get a tracking...

Mine broke the day GoW came out here in Canada, November 15th, I think. I had a launch 360. I got the free coffin maybe a week later and sent it in the next day. I just got my refurb back this past Monday, a bit more than 3 weeks later, and the DVD tray won't open and the power light blinks...