Another reason I hate my Gamestop!

ajh2298

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I was out and about today and stopped at my local Gamestop. And was checking out their used game sections, and noticed that they now put their white UPC sticker on top of the orginal UPC under the plastic right on the art sleeve. How F'ed up is that I hate the Gamestop's in my area they all suck I try to avoid them like the plague.
 
I agree that gamestop sucks, but not near as much as the Eb in the Athens, ga mall. They just stack their games in a drawer and they are scratched as hell.
 
[quote name='ajh2298']I was out and about today and stopped at my local Gamestop. And was checking out their used game sections, and noticed that they now put their white UPC sticker on top of the orginal UPC under the plastic right on the art sleeve. How F'ed up is that I hate the Gamestop's in my area they all suck I try to avoid them like the plague.[/quote]

Ah man, that really sucks. I hope this isn't a new policy for all stores. If it is I can say with about 99% confidence that I will never buy a used game from them again.
 
I found a local GameStop had a copy of Suikoden II through their website and called them. Whoever was in charge must have hidden it or removed it from the shelves for eBay because this just showed up on their website, yet they claim they don't have it. :evil:
 
[quote name='cheapass Gundam']I found a local GameStop had a copy of Suikoden II through their website and called them. Whoever was in charge must have hidden it or removed it from the shelves for eBay because this just showed up on their website, yet they claim they don't have it. :evil:[/quote]

I had the same thing happen a couple of years ago with a copy of Bubble Bobble for the PSX. They had one held for me behind the counter when I went to pick it up the manager told me one of the other employees bought it for himself.
 
[quote name='cheapass Gundam']I found a local GameStop had a copy of Suikoden II through their website and called them.[/quote]

There's your mistake. The clerk was probably some minimum-wage drop out, and not necessarily a manager. He probably bought it himself right after you called.
 
[quote name='evilmax17'][quote name='cheapass Gundam']I found a local GameStop had a copy of Suikoden II through their website and called them.[/quote]

There's your mistake. The clerk was probably some minimum-wage drop out, and not necessarily a manager. He probably bought it himself right after you called.[/quote]

It was a she and sounds more like a manager type.
 
Well that or their inventory is wrong. I get that all the time. The website says in stock but you call them and they don't have it. Plus they have to actually look for games when you go in, their own computer won't tell them what inventory they have. Just clueless :roll:
 
The store inventory info on the website is at least updated every other day, if not every day. Some employees will bullshit you about it and will say it's either not accurate or that's it is only updated once a month. These are lies. If you see something near you in stock go and look for yourself, it may be your only chance.
 
Boy I've been pretty luck with my GameStop and EB. Nothing bad has ever happen, only good stuff.
$75 Used Xbox at EB
Suikoden III used $20 (still sealed) at GameStop
and the guys at GameStop will even go the extra mile for me to help me get the best Used copy.
When I picked up a used copy of Final Fantasy 7 the new guy there was going to give me a Greatest Hit version but the other guy told him to hold on a sec while he went threw the drawer and got me a non-GH version.

I can't complaine about GameStop at all, they have been really good to me.
 
I think its hit or miss. I have had great experience at some and crappy at others. There are a ton near me, and for the most part they are good. In Ann Arbor they were not so good, but that was 4 years ago so it could be different.
 
For some reason the first time I looked at the topic name I thought it said "Another reason why I ATE my Gamestop"
I must be high or something.
 
[quote name='onikage']The store inventory info on the website is at least updated every other day, if not every day. Some employees will bullshit you about it and will say it's either not accurate or that's it is only updated once a month. These are lies. If you see something near you in stock go and look for yourself, it may be your only chance.[/quote]

I've done that before, but if some jackass minimum wage clerk decides hide it, you can show up and the result is gonna be the same. They'll just flat out tell you they don't have it regardless of what the website tells you.
 
[quote name='CapAmerica']Boy I've been pretty luck with my GameStop and EB. Nothing bad has ever happen, only good stuff.
$75 Used Xbox at EB
Suikoden III used $20 (still sealed) at GameStop
and the guys at GameStop will even go the extra mile for me to help me get the best Used copy.
When I picked up a used copy of Final Fantasy 7 the new guy there was going to give me a Greatest Hit version but the other guy told him to hold on a sec while he went threw the drawer and got me a non-GH version.

I can't complaine about GameStop at all, they have been really good to me.[/quote]

i have the opposite experience with gamestop. whenever ive been there the employees have always been assholes to me. its usually the way they talk to you. its like they think they know everything and youre a total dumbass. but a lot of the times its usually the other way around.
 
[quote name='ajh2298']I was out and about today and stopped at my local Gamestop. And was checking out their used game sections, and noticed that they now put their white UPC sticker on top of the orginal UPC under the plastic right on the art sleeve. How F'ed up is that I hate the Gamestop's in my area they all suck I try to avoid them like the plague.[/quote]

I think they're doing that because it basically destroys the UPC, and prevents you from selling it back to them as "new". They're probably doing this to screw the customer even more.
 
I've never bought from a Gamestop B&M, but their online store sucks. When I preordered a Phantom Brave Limited Ed. and the guide, they sent them loose in a box. No packaging or buffering at all. The guide (fortunately not as collectible as the Disgaea one) was all smashed up, because it was taking the brunt of the UPS abuse.
That's not the only problem though--when I preordered Xenosaga II for the Bonus DVD and got free overnight shipping, they arrived in this cheap little manilla envelope, not even a bubble mailer. The bonus DVD was fine, but the Xenosaga II game was smashed to pieces (still in its factory seal!). I was able to convince an incredulous customer service rep to give me a return number, and am still awaiting its return.
This is why I'm trying to find a Half-Life 2 Collector's ed. deal elsewhere, despite them having the lowest price I've seen (bar a few good deals I missed before I had a decent computer).
 
I've had the Gamestop employee stooge problem just this past week...a nearby Gamestop got in a copy of Suikoden II, so I went in, scowered the crap PS1 bin and found nothing, so I asked. Guy went into the back, confirmed that there was a complete copy that was already bought by an employee. But oddly enough, that copy stayed on the online tracking site for a few more days. Finally, I guess they actually paid for it.

I've heard the "the computer isn't right" story a million times, and I really don't think it's true. Every time I've grabbed a single used copy of a game, it's removed from the site by the next morning.

It seems to be dependent on the employees though, at the same store a while back I bought a used Lunar 2, and the employee working made sure of the two copies they had, I got the most complete one in the best shape, and the GS I frequent is always friendly and helpful.
 
[quote name='putney']I've had the Gamestop employee stooge problem just this past week...a nearby Gamestop got in a copy of Suikoden II, so I went in, scowered the crap PS1 bin and found nothing, so I asked. Guy went into the back, confirmed that there was a complete copy that was already bought by an employee. But oddly enough, that copy stayed on the online tracking site for a few more days. Finally, I guess they actually paid for it.

I've heard the "the computer isn't right" story a million times, and I really don't think it's true. Every time I've grabbed a single used copy of a game, it's removed from the site by the next morning.

It seems to be dependent on the employees though, at the same store a while back I bought a used Lunar 2, and the employee working made sure of the two copies they had, I got the most complete one in the best shape, and the GS I frequent is always friendly and helpful.[/quote]

I have found that if you are firm - not a jerk, but firm - and you tell them that you want to see the "hold" drawer and are confident that they have the game, approximately 80% of the time they will cave and look in the drawer (or back room, or wherever they hide the games). Of the times they look, approximately 75% of the time they have the game and most times they will sell it to you.

I found a Suikoden II game at one store and told them (truthfully) that I had just spoken with their Territory Manager and she said they are not allowed to hold games. All of a sudden they miraculously find the game in the "hold" drawer, along with Tactics Ogre and Intelligent Qube.

Don't be a jerk, but don't take their crap either and the majority of the time the game is there. Then it turns into whether you feel justified in taking the game away from the employee who wants to buy it or not.
 
That site is useful sometimes. It seems that many times stuff is removed once purchased, but other times it either never shows up in the database online (very common), or it never gets removed. There are 2 or 3 places in 100 miles of boston that have had suikoden 2 for about a year now, but they don't actually have it in store. Basically, it seems to work best if the game just came in and sells quickly, stuff that has sat a bit is more and more likely to be different than the website.
 
I say the hell with Gamestop. I used to work there about 2 years ago, and the three main guys that worked there, the manager and his two co managers would put EVERYTHING that was worth anything back in the "Hold Drawers" they each had their own drawer and one day they were counting the games and bragging about how many they had on hold. The winner had about 80 games in there. And they were some NICE stuff too...rare RPGs and limited edition stuff...stuff they gave nothing in trade for usually and then they would put them back for months until they either decided to buy it or to "trade" it to one of the other guys for something in their drawer. I was working there and asked them to put back Bangaio for me until pay day and do you believe they told me after two days that I had to buy it or put it back out to sell (probably so they could get it). That store makes me want to puke. One of the guys even has a web page to brag about all the games he has and stuff...No shit, when you get to pick and choose all the good stuff...real impressive.
 
I was going to make a new topic about my GS horror story, but since this is now the GS hate thread...

Last week I successfully had a complete copy of Gitaroo Man sent from a GS in CT to my local store after trying for weeks. The CT GS sent the game on a Friday and I figured my GS would receive it Tuesday. So, I go in Tuesday only to find that they hadn't gotten it yet. :^o I've done this before at the same store and had never had any problems. They know to hold a game when it's sent for a specific customer and have always done so in the past. Well, I went back Wednesday morning only to be told that they had received the game Tuesday and that it had "slipped through the cracks" and accidentally been sold to someone. I knew this wasn't true and to make things worse the guy also made a comment about how much GM is going for on eBay. Add this to the fact that I've been shipped 1 complete game from GS.com amongst many orders and you could say I'm done with them. :twoguns:
 
Just wondering, do you guys make up these stories or do you just bottle them all up and wait till someone makes another pointless "I hate EB/GS" thread? ;)

Reason I'm saying this thread is pointless because what exactly are you guys doing to make sure this bullshit doesn't keep going on at your respective store? Nothing. Just posting on this board isn't going to make them go away. Why don't you guys ever complain about your bad experience to someone who cares? You know, EB has a customer service number you can call, and I'm sure Gamestop does too.
 
I have no problem in my area. Great People work in Oveland Park, Olathe, Mission, Lenexa and State Line road Gamestops. Always helpful. They update me on what was recently traded in, latest deals ..... Thank you guys!
 
[quote name='Scahom1']Just wondering, do you guys make up these stories or do you just bottle them all up and wait till someone makes another pointless "I hate EB/GS" thread? ;)

Reason I'm saying this thread is pointless because what exactly are you guys doing to make sure this bullshit doesn't keep going on at your respective store? Nothing. Just posting on this board isn't going to make them go away. Why don't you guys ever complain about your bad experience to someone who cares? You know, EB has a customer service number you can call, and I'm sure Gamestop does too.[/quote]

Well I don't see warning our fellow CAGers about stuff that can and does happen on a daily basis at some chains. Maybe you will have the "pleasure" of something like this happening to you one day too and then you can have a story to tell.
 
[quote name='jousley'][quote name='Scahom1']Just wondering, do you guys make up these stories or do you just bottle them all up and wait till someone makes another pointless "I hate EB/GS" thread? ;)

Reason I'm saying this thread is pointless because what exactly are you guys doing to make sure this bullshit doesn't keep going on at your respective store? Nothing. Just posting on this board isn't going to make them go away. Why don't you guys ever complain about your bad experience to someone who cares? You know, EB has a customer service number you can call, and I'm sure Gamestop does too.[/quote]

Well I don't see warning our fellow CAGers about stuff that can and does happen on a daily basis at some chains. Maybe you will have the "pleasure" of something like this happening to you one day too and then you can have a story to tell.[/quote]

I for one would commend you for actually doing something IRL about your problems instead of venting on a thread called "Deal Discussions & Bragging Rights"...unless you'd like to brag about how well you complain online, you might want to take your story elsewhere, because maybe i'm missing something, but i don't see the point in wishing random occurances of bad customer service on the same "fellow CAGers" your trying to "warn" (several of whom have already disagreed with you anyway).
 
[quote name='tauruskatt'][quote name='jousley'][quote name='Scahom1']Just wondering, do you guys make up these stories or do you just bottle them all up and wait till someone makes another pointless "I hate EB/GS" thread? ;)

Reason I'm saying this thread is pointless because what exactly are you guys doing to make sure this bullshit doesn't keep going on at your respective store? Nothing. Just posting on this board isn't going to make them go away. Why don't you guys ever complain about your bad experience to someone who cares? You know, EB has a customer service number you can call, and I'm sure Gamestop does too.[/quote]

Well I don't see warning our fellow CAGers about stuff that can and does happen on a daily basis at some chains. Maybe you will have the "pleasure" of something like this happening to you one day too and then you can have a story to tell.[/quote]

I for one would commend you for actually doing something IRL about your problems instead of venting on a thread called "Deal Discussions & Bragging Rights"...unless you'd like to brag about how well you complain online, you might want to take your story elsewhere, because maybe i'm missing something, but i don't see the point in wishing random occurances of bad customer service on the same "fellow CAGers" your trying to "warn" (several of whom have already disagreed with you anyway).[/quote]

So which Gamestop is it you work at?
Welcome to the site, noob ;)
 
heh, sorry, i've been embittered today, i'm sick and have a 104 fever. but, you all would probably be scared if i made a "what i hate about GS customers" thread, have a heart, i put up with a lot ^^;;

but, if i stopped going to every chain i've ever had a bad experience at...i'd be...home 24/7...and probably smelly. lol.

~
 
[quote name='chosen1s'][quote name='putney']I've had the Gamestop employee stooge problem just this past week...a nearby Gamestop got in a copy of Suikoden II, so I went in, scowered the crap PS1 bin and found nothing, so I asked. Guy went into the back, confirmed that there was a complete copy that was already bought by an employee. But oddly enough, that copy stayed on the online tracking site for a few more days. Finally, I guess they actually paid for it.

I've heard the "the computer isn't right" story a million times, and I really don't think it's true. Every time I've grabbed a single used copy of a game, it's removed from the site by the next morning.

It seems to be dependent on the employees though, at the same store a while back I bought a used Lunar 2, and the employee working made sure of the two copies they had, I got the most complete one in the best shape, and the GS I frequent is always friendly and helpful.[/quote]

I have found that if you are firm - not a jerk, but firm - and you tell them that you want to see the "hold" drawer and are confident that they have the game, approximately 80% of the time they will cave and look in the drawer (or back room, or wherever they hide the games). Of the times they look, approximately 75% of the time they have the game and most times they will sell it to you.

I found a Suikoden II game at one store and told them (truthfully) that I had just spoken with their Territory Manager and she said they are not allowed to hold games. All of a sudden they miraculously find the game in the "hold" drawer, along with Tactics Ogre and Intelligent Qube.

Don't be a jerk, but don't take their crap either and the majority of the time the game is there. Then it turns into whether you feel justified in taking the game away from the employee who wants to buy it or not.[/quote]

they had IQ! did you pick that shit up?!
 
[quote name='onikage']The store inventory info on the website is at least updated every other day, if not every day. Some employees will bullshit you about it and will say it's either not accurate or that's it is only updated once a month. These are lies. If you see something near you in stock go and look for yourself, it may be your only chance.[/quote]

Is the update reliable? I just called again and they said they got the game 2 days ago and sold it, but apparently the system hasn't been updated to reflect that.
 
[quote name='Scahom1']Reason I'm saying this thread is pointless because what exactly are you guys doing to make sure this bullshit doesn't keep going on at your respective store? Nothing. Just posting on this board isn't going to make them go away. Why don't you guys ever complain about your bad experience to someone who cares? You know, EB has a customer service number you can call, and I'm sure Gamestop does too.[/quote]

Been there, done that. All you get is some form response sent by a minimum wage lackey that doesn't even address your concern. Try it yourself, it's good for a laugh if you need one.

If you really wanna help, how about posting the email or phone # of someone who will actually read and respond with a double digit IQ level of response, instead of reading off a thick manual of canned answers that's been pre-approved by legal so it actually says nothing at all. :roll:
 
[quote name='CapAmerica']

I can't complaine about GameStop at all, they have been really good to me.[/quote]

ditto here, my ebgaqmes, on the other hand, is run by a bunch of dicks, while my loxcal Gamecrazy is kinda so-so.
 
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