Best buy return policy

samusaran226

samusaran226

CAGiversary!
So I went shopping today at Best Buy for their BOGO50% on 360 games and I noticed something strange on the prices of the games.

I bought Mass Effect and Gears of War and having worked in retail I thought each would ring up as $15, but Mass Effect shows up as 19.99 and Gears of War shows up at 10.00.

So I'm wondering, would I be able to go back to the store and return Mass Effect and get my 19.99 back and essentially pay 10.00 for Gears? This sounds too good to be true.
 
I'm not sure at Best Buy, it will prolly depend on if the customer service rep is knowledgeable about the promo. I tried doing something similar at Toys R Us when RE5 came with a $20 gift card. I tried to return the game, but the person told me I would only get $40 back if I didnt have the gift card.
 
No, since it was a deal you have to return them both (the system will prompt any of the CS people). If you return one they will mark the one you kept up to its full retail price and give you back the difference.
 
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