[quote name='KisukeChan']Okay. I just called the GS customer service number and this is what they (a supervisor) told me-->paraphrased, of course:
"We are trying to contact the manufacturer about this issue. The pre-order bonus is for online orders only, however, there either maybe a limited supply of the bonus, and therefore will only go to the customers who pre-ordered first, or an actual manufacturing concern with that item supplied by the) manufacturer. (We) were unaware that the bonus was not shown anymore on the webiste, but please check back with us later for an update."
The girl I originally spoke to put me on hold for about 5-10 mins. and the supervisor spoke to me about it. (Thank god I have a phone recorder.)
I plan on calling back every day until I get a solid answer from them. *fingers crossed*
So, from what I gather from this, even though I pre-ordered my copy online 2 days ago, I might not even get the artbook depending on how limited the supply is, or if they pulled the artbook as a pre-order altogether. ARRHHHH!!!.....sniffle...sniffle....
Let down by GS again.[/QUOTE]
They haven't pulled the artbook as a pre-order item, as it is still listed on people's orders. I don't think you need to bug them every day about it, the game won't even ship til the end of next month.