If LBP is available next week, I might bite and use my $26 GC from FF13. Although I am still pissed from my last visit to TRU.
Tried to use it last week during B1/G1 40%, they wouldn't let me use my $10 coupon I got in the mail "they said it was because I was double dipping", I was like whatever fine. then asked to swap my $26 promo gc for a regular $30 gc. They said no, corporate won't let us swap gc. I wanted to argue that I was adding $$$ to my gc and has been done before. Dumb girl said the promo card is equivalent to a coupon. I wanted to smack this "Best Buy Reject" because I frustrated at the moment. I waited 10 minutes in line, because idiots had one register open and that same person was working the register and return area. I just walked out and left, instead of talking to a manager, it was Friday night and last thing I wanted to do was keep my gf waiting longer at the restaurant than she had too. With the service that day I expect the manager to say the same BS.
Cliffnotes: TRU customer service sucks and everyone's butt ugly, except when the senior folks are working. They seem happy to have a job like everyone should at the moment. I'm never going there again unless they have another BFBC glitch. Yes, I am MAD.