Agent (Sup Sandeep R): "Hi Joseph,"
Agent (Sup Sandeep R): "I understand you wanted to cancel the order#: xxxxxxxxx, is that correct?"
Joseph: "yes"
Joseph: "and order xxxxxxxxx"
Joseph: "no one can explain why i am being charged for more than what it said i would be charged when i placed my order"
Agent (Sup Sandeep R): "Thank you!"
Agent (Sup Sandeep R): "Let me try to explain you."
Joseph: "can you just cancel it? no need to explain me"