Ebay Question

CheapLikeAFox

CheapLikeAFox

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Would it be crazy for me to ask a seller who doesn't offer combined shipping discounts to ship two items separately?

I know it is pointless on my end and I was well aware his listing made no mention of combined shipping before I bid, I took that into account into my price.

I sell on ebay and I understand selling fees are extortion nowadays and shipping makes up for part of that, but I always offer combined shipping because it makes sense. If I can send you an item for $1 dollar more in the same box I will not charge you full price for the second item, I price my items accordingly.

Honestly, it just kind of irks me he won't take a dollar or two off of the shipping so I figure if he plays hardball so can I.
 
Add a new address to paypal/ebay and have each auction sent to a separate address. That way he has to send them separately.
 
[quote name='J7.']I would ask him, it's not a huge request imo.[/QUOTE]

That would be my inclination, but in the end I will probably just pay and let him get the extra 1-2 bucks.

He ends up shooting himself in the foot though since had he offered combined shipping from the jump I would have spent double the money on a few more games.

But I do feel the buyer would have that right in the situation - if he treats them like a separate entity he should carry it all the way through.

Funny enough, there used to be an ebay seller who did that by protocol. I purchased tons of CDs from them 10 or more at a time, but each would be processed separately and come in its own envelope. I found it quite interesting.
 
I remember this story about a guy that bought like 50 games from an ebay seller and then realized the seller didn't combine shipping. He asked the seller if he would and the seller said no, so I guess he got 50 separate packages. I don't remember what happened.

You don't need to ask the seller to mail in separate packages, he is required to. If he combines both items into one package then leave him neutral feeback.
 
[quote name='Porksta']You don't need to ask the seller to mail in separate packages, he is required to.[/QUOTE]

(sausage) Link proving requirement or it isn't true.

Combined shipping discount is optional, and not offering it doesn't mean you can't send them together.

I bought 3 XBOX 360 controller skins from a single seller, paid full shipping for each one, and they all came together in one package. I knew the terms, knew the shipping rates, and was happy to see them arrive safely all at one time. If you really want a discount, contact the seller about it BEFORE the sale, don't (s)wine about it later.

On a related note of unconfirmed eBay stories: I heard a guy had an auction for an HDTV stating "exactly what you see", and sent the winning bidder a picture of the TV. I guess he got prosecuted or something...
 
If they charge you full price for shipping and then send in one package, obviously they saved themselves some money and decided to keep it for themselves. I'd leave a neutral mentioning excessive shipping, which is against eBay's policy.

But I would ask him to ship the items separately first, if he's not gonna combine shipping. That way, you're at least giving him a chance.
 
[quote name='CheapLikeAFox']Would it be crazy for me to ask a seller who doesn't offer combined shipping discounts to ship two items separately?[/QUOTE]No I've done it before...

Anyhow if he does combine it and ships it you can always say you got one item but not the other... He'll have no way to prove otherwise also and that's pretty much an instant loss if you pay via paypal.

And no I haven't done it before. I read the fine print very, very, closely.
 
[quote name='Kerig']On a related note of unconfirmed eBay stories: I heard a guy had an auction for an HDTV stating "exactly what you see", and sent the winning bidder a picture of the TV. I guess he got prosecuted or something...[/QUOTE]

This is true... I was home sick one day watching the courtroom shows and there was a case containing a story similar to this. The woman purchased a cell phone but in the auction it stated photo of cell phone so she spent 200 on a picture.

There really are some shady people in this world. But there's definitely a sucker born every minute.
 
You could pay for the first one, wait until he ships it, and then pay for the second one.

I'd think it's in his best interest to ship them separately. The buyer can claim they never received the second package, and when the seller produces Delivery Confirmation, the buyer can say, "Nuh uh, that was just for the first item!"

Or something.
 
I HAD TO UPDATE.

So I get my games today and the scammer not only combined them but sent them MEDIA MAIL when the listing clearly said PRIORITY and he charged me 4 bucks a game for shipping.

I sent him a message that unless he refunds some shipping he will be getting two big ol' negatives from me. Sad since I have only ever left negative once on ebay for a guy who sent to the wrong address and refused to refund.
 
[quote name='CheapLikeAFox']I HAD TO UPDATE.

So I get my games today and the scammer not only combined them but sent them MEDIA MAIL when the listing clearly said PRIORITY and he charged me 4 bucks a game for shipping.

I sent him a message that unless he refunds some shipping he will be getting two big ol' negatives from me. Sad since I have only ever left negative once on ebay for a guy who sent to the wrong address and refused to refund.[/QUOTE]

People tend to skimp out on the shipping method quite often.

And did you mean the seller not only didn't combine them?

But normally when I buy, some sellers, even if they forgot to mention combined shipping, they still do it anyways when they send me the invoice, so its just common courtesy. I make sure to always mention it for my auctions when I list multiple items that end around the same time.

And does the seller have a very good feedback history, cause negative feedbacks tend to be easily removed nowadays if the seller has a good history. I am not 100% sure how negative feedbacks really work with shipping methods, and if that counts as "rude" or "malicious" feedback. So hopefully it would not be for nothing if you do leave a negative feedback.

But good luck with getting the partial refund on the shipping.

Hopefully he'll oblige and won't be a jerk about it.

Got a link to his profile? :D
 
The seller is new. He has 23 positive, 1 neutral.

On his listing he said $4.00 per item for priority mail. I found it odd considering priority is 5 bucks minimum, it did not mention combined shipping.

I emailed him after I won two games asking him if he offered combined shipping. He never responded other than to send me an invoice for full price shipping with no discount.

I was fine with that since he did not indicate combined shipping before auction so I would not get mad over it. I assumed he was going to send the items together anyway and try to make a buck or two on the shipping, but whatever.

I get them and it was sent media mail. 8 bucks shipping for 3 bucks of media mail and he advertised priority shipping.

As far as I am concerned I contracted for priority shipping and him not doing it violates the contract so I am allowed to leave negative per ebay terms.
 
just let it go fox. its more hassle then what is it. be the bigger person. i know exactly how you feel...but he'll get his soon. watch.
 
He sounds relatively new, as silly as it sounds he might not realize the error of his ways, or even know that he's been receiving messages... or he's just ignoring you. Either way, two negs will definitely leave a mark on his profile, if you don't hear back and decide to leave negatives be sure to explicity state the problem and avoid emoting so people know you're not just spewing hyperbole.

You know, I've been selling on ebay for a while now but I've never considered shipping fee issues... does ebay have any reporting process for misrepresented shipping?
 
[quote name='CheapLikeAFox']As far as I am concerned I contracted for priority shipping and him not doing it violates the contract so I am allowed to leave negative per ebay terms.[/QUOTE]

Honestly, I would contact eBay straight up, tell them what it is going on and that you've tried reasoning with the man (obvious give it a few days/weeks) and then hit him with the negative feedback he deserves.

Frankly, I think you have a requirement to the eBay community to leave feedback they deserve.
 
Well to update I filed with ebay asking for a refund on SOME shipping costs. Seller was a jerk and eventually said "I would refund you 4 bucks but paypal won't let me do partial refunds." Knowing this was crap I escalated to ebay and I basically got a full refund on everything save for the coupon and ebay bucks I spent using the transaction.

Worked much better I guess since I was expecting/wanting only 4 bucks refund on shipping.

Had the seller not been a jerk through the whole process I'd actually feel bad about him losing all his money.
 
[quote name='CheapLikeAFox']
On his listing he said $4.00 per item for priority mail. I found it odd considering priority is 5 bucks minimum, it did not mention combined shipping.
...
As far as I am concerned I contracted for priority shipping and him not doing it violates the contract so I am allowed to leave negative per ebay terms.[/QUOTE]

I don't completely side with the seller, but you are being a bit unreasonable also. The problem is that eBay does not allow sellers to charge more than $4 to ship in certain categories under any circumstances. This is something that really irritates me as a seller, because there are times when I take a bath on shipping because of these restrictions and the couple of times I have made a dollar or two extra on shipping I *always* get complaints from buyers. Of course, I have yet to have anyone offer me extra money when they paid $4 for shipping and the label clearly says a higher amount. eBay's policy really needs to change in this area, and until it does then you can't hold sellers to your mythical "contract" of shipping method. Maybe he could/should give something back, but more often than not the sellers lose out on shipping charges, and eBay does nothing.
 
[quote name='soonersfan60']I don't completely side with the seller, but you are being a bit unreasonable also. The problem is that eBay does not allow sellers to charge more than $4 to ship in certain categories under any circumstances. This is something that really irritates me as a seller, because there are times when I take a bath on shipping because of these restrictions and the couple of times I have made a dollar or two extra on shipping I *always* get complaints from buyers. Of course, I have yet to have anyone offer me extra money when they paid $4 for shipping and the label clearly says a higher amount. eBay's policy really needs to change in this area, and until it does then you can't hold sellers to your mythical "contract" of shipping method. Maybe he could/should give something back, but more often than not the sellers lose out on shipping charges, and eBay does nothing.[/QUOTE]

They do if you charge by weight.
 
Yeah, as a seller I have had no problem setting my own prices and/or choosing shipping methods that correspond to me NOT losing money on shipping. Sure, before hand we could make up some of our fees in "handling" charges, but now I either make sure I will make enough money on the item to still at least break even or I don't sell at all.

Further, I know 8 bucks is DEFINITELY enough to ship two games priority. So him deciding he wanted to save 2-3 bucks and ship it media mail is his fault and him being so difficult about it it is his fault. I just hope he learns a lesson from it. Like choosing the "Media Mail" option when he lists his auctions.
 
Furthermore, games are not even allowed to be sent via Media Mail per the USPS rules.
 
True. And add to that he used a Priority Flat rate box, and just wrapped with a brown paper bag. I think that irked me even more, considering the games easily fit in the flat rate box and he had the box. But he wanted to save about a 1.50.
 
[quote name='Rozz']Furthermore, games are not even allowed to be sent via Media Mail per the USPS rules.[/QUOTE]
I've shipped games media a few times and never had a problem. I even asked the clerks to be sure and was told it is ok.

This seller should have listed shipping as 1st class anyway. It is generally as fast as priority from my experience.

The seller deserved what happened and did deserve negatives. It is sad that as buyer's on ebay we are just happy to have an item show up as stated and not be scammed.
 
[quote name='rmb']I've shipped games media a few times and never had a problem. I even asked the clerks to be sure and was told it is ok.

This seller should have listed shipping as 1st class anyway. It is generally as fast as priority from my experience.

The seller deserved what happened and did deserve negatives. It is sad that as buyer's on ebay we are just happy to have an item show up as stated and not be scammed.[/QUOTE]

YMMV on the Media Mail for games. I've been told both yes and no from post office workers.

Per the USPS rules about it, I don't think it qualifies.
 
I'd post it again, but I don't feel like looking for the link again, there was an official ruling by someone "high" up in the USPS that said video games don't qualify for media mail. It doesn't mean you can't get away with it.
 
[quote name='CheapLikeAFox']True. And add to that he used a Priority Flat rate box, and just wrapped with a brown paper bag. I think that irked me even more, considering the games easily fit in the flat rate box and he had the box. But he wanted to save about a 1.50.[/QUOTE]

And you are not even suppose to reuse priority mail box
 
[quote name='mguiddy']I'd post it again, but I don't feel like looking for the link again, there was an official ruling by someone "high" up in the USPS that said video games don't qualify for media mail. It doesn't mean you can't get away with it.[/QUOTE]

Exactly. The old wording of the media mail rules were ambiguous, but that update was quite clear: games don't qualify. Yeah, you might get away with it, but there's no reason to use media mail if you're only shipping out a game. First class is faster and about the same price.
 
[quote name='bigdaddybruce44']Exactly. The old wording of the media mail rules were ambiguous, but that update was quite clear: games don't qualify. Yeah, you might get away with it, but there's no reason to use media mail if you're only shipping out a game. First class is faster and about the same price.[/QUOTE]

True, and they DO inspect packages randomly sometimes and if you get caught then the person who receives it will have to pay the amount owed before they can receive it. I'm sure that will piss the person off at the receiving end, and at the same price or at a few cents difference, there's no reason to chose media mail for single games (besides it not being allowed).
 
Found it. For those interested:

http://pe.usps.com/text/CSR/PS-334.htm

While video games may be read on computers, unlike books or films eligible for Media Mail prices, which predominantly further educational or informational goals, games, including board games and games in an electronic format, are used primarily for entertainment and they do not serve the same purpose as books, films, or other qualifying Media Mail.
Click to expand...

In conclusion, video games, whether on CD-ROM, diskettes, or similar software, regardless of form, or playable systems including computers, do not meet the standards for Media Mail.
Click to expand...
 
Thanks for finding that. USPS needs to hire someone who knows how to write a sentence, though.

I don't use Media Mail, but the criteria is interesting. I would argue that there are many board games and video games that are more "educational or informational" than most films.
 
[quote name='CheapLikeAFox']I HAD TO UPDATE.

So I get my games today and the scammer not only combined them but sent them MEDIA MAIL when the listing clearly said PRIORITY and he charged me 4 bucks a game for shipping.

I sent him a message that unless he refunds some shipping he will be getting two big ol' negatives from me. Sad since I have only ever left negative once on ebay for a guy who sent to the wrong address and refused to refund. [/QUOTE]


[quote name='CheapLikeAFox']Well to update I filed with ebay asking for a refund on SOME shipping costs. Seller was a jerk and eventually said "I would refund you 4 bucks but paypal won't let me do partial refunds." Knowing this was crap I escalated to ebay and I basically got a full refund on everything save for the coupon and ebay bucks I spent using the transaction.

Worked much better I guess since I was expecting/wanting only 4 bucks refund on shipping.

Had the seller not been a jerk through the whole process I'd actually feel bad about him losing all his money.[/QUOTE]

You do realize that by threatening negative feedback prior to issue resolution, you violated eBay policy yourself? That's referred to as "feedback extortion" and it's absolutely and explicitly prohibited by your eBay user agreement. If the seller knew what he was doing and took the same kind of hard-line approach you did, he'd have reported you to eBay immediately. He'd have had every right to do so.

While a seller downgrading shipping isn't the right thing, neither is attempting to extort funds by threatening a seller's feedback rating. You have no right to the high ground on your interaction with the seller and it seems like BOTH of you need to learn your own lessons, so do the right thing and give the seller his money back.
 
Ummm, no, it was not feedback extortion. Expressing that you are dissatisfied because they did not fulfill their part of the contract and will have no recourse but to leave negative feedback is not extortion. It's simply explaining the process. Ebay has access to all our messages and interactions. It was all in their system and they evaluated it when finding the dispute in my favor. So nice try, but try again.

If the seller had been anything but a complete jerk during the process I would gladly give him some of his money back.
 
[quote name='CheapLikeAFox']Ummm, no, it was not feedback extortion. Expressing that you are dissatisfied because they did not fulfill their part of the contract and will have no recourse but to leave negative feedback is not extortion. It's simply explaining the process. Ebay has access to all our messages and interactions. It was all in their system and they evaluated it when finding the dispute in my favor. So nice try, but try again.

If the seller had been anything but a complete jerk during the process I would gladly give him some of his money back.[/QUOTE]

The seller fulfilled their part of the contract. You got the games you purchased and, obviously, within the time frame specified in the auction listing. If you had to wait well past that date, then you might have been ok "explaining the process". Ditto if you received an item that was different than what was advertised. Instead, you threatened their feedback in order to demand a partial refund for stuff you agreed to pay for and on time to boot.

At minimum, any reasonable standard of ethical conduct mandates that you send him back the funds for the products you received. The seller behaving like a "jerk" doesn't entitle you to products you didn't pay for. You know that or you would have asked for a full refund to begin with. Do the right thing even if it hurts.
 
It has nothing to do with hurting my friend, and I did not in fact receive the product I asked for.

I asked and paid for priority shipping.

You know very well that if you or anyone else ordered an item from a business and paid for expedited shipping and received a slower and cheaper method you'd be pretty upset.

If you wouldn't and you would just let it slide and not contact customer service then you are a rare human being.

That's all I did. Customer service was a jerk. So when I got a full refund for everything I didn't exactly feel bad about it.

I gave this guy every chance. I even told him "hey, you may not realize this, but you are listing all your options as Priority Shipping for the only shipping option, that may not be your intention and you may want to look into that so you avoid this problem."

A simple apology and small refund would have been more than enough for me to let it go. But this guy is obviously all about cutting corners, saving money, and being a jerk. When you do that every now and then you lose.
 
[quote name='bigdaddybruce44']I'm confused. You got refunded everything over the shipping issue?[/QUOTE]

Basically. I told eBay every step of the way I merely wanted a partial shipping refund. They decided to give me a full refund. Which not so coincidentally also sparked the seller to magically get involved in the process and start responding and doing things of that nature.

I didn't expect even a partial refund honestly, but they basically gave me a full refund. They didn't refund the ebay bucks I used, but it's not that big a deal for me.

Had it been anyone who would have at least apologized for the "confusion" I would be feeling bad. But at this point I just hope it teaches him a lesson both in posting and in customer service.
 
[quote name='CheapLikeAFox']It has nothing to do with hurting my friend, and I did not in fact receive the product I asked for.

I asked and paid for priority shipping.[/QUOTE]

That doesn't entitle you to not pay for your purchase.

You know very well that if you or anyone else ordered an item from a business and paid for expedited shipping and received a slower and cheaper method you'd be pretty upset.
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You didn't pay for "expedited" shipping. That's a very specific term so unless the seller actually advertised "expedited" shipping, that doesn't hold. You paid for a shipping method the seller downgraded. While I agree that the seller should have shipped via Priority Mail, I've never even heard of a full refund based solely off that fact when the items were received within the appropriate time frame. Low DSR and/or Neutral or Negative feedback? Sure. But either the eBay rep handling your case overstepped OR your dispute was resolved in your favor due to the seller not being able to produce online tracking for the package to verify shipping method.

And I'd sure be upset if the S&H dramatically differed from the price I paid, I might be upset. However, I hold back a reasonable margin for packaging costs and handling and there's no way I'd feel obligated to push an issue over an additional $2.50 per item knowing that shipping wasn't combined to begin with.

If you wouldn't and you would just let it slide and not contact customer service then you are a rare human being.
Click to expand...

Call me rare then, but even if I felt obligated to push an issue, I sure wouldn't feel entitled to receive merchandise I didn't pay for. I've even gone as far as to partially refund a buyer $1.00 in shipping even though they paid for non-combined S&H AND after they left positive feedback because they purchased two separate items that I later combined as a lot for future buyers. That's how tight I play things ethically.

That's all I did. Customer service was a jerk. So when I got a full refund for everything I didn't exactly feel bad about it.

I gave this guy every chance. I even told him "hey, you may not realize this, but you are listing all your options as Priority Shipping for the only shipping option, that may not be your intention and you may want to look into that so you avoid this problem."

A simple apology and small refund would have been more than enough for me to let it go. But this guy is obviously all about cutting corners, saving money, and being a jerk. When you do that every now and then you lose.
Click to expand...

And this entitles you to free merchandise how?
 
The only real problems I have with this is that the seller tried to pull fast ones too many times:

Seller:
-Got $8 for shipping, paid $3, $5 profit.
-Shipped Media Mail, instead of the paid Priority Mail, by using a Priority Box covered in brown paper. Probably got the paper from paper bags at a grocery store.
-No communication when asked about combined shipping. I think he did this on purpose to get Fox to pay quickly or suffer a strike.
-"I would refund you 4 bucks but paypal won't let me do partial refunds." Straight up lie. Unless his whole account was frozen. Then ok.

As for the outcome, for me, just like arbitration hearings, one side is shafted. But I thought with ebay, when you get full refunds, you have to send the merchandise back?
 
i think this is the stupidest thing ever - why wouldnt all sellers combine shipping? i always combine shipping and 90% of the time i dont even charge extra. some people are plain idiots.
 
by the way -

if a seller charges WAYY to much for shipping and doesnt do anything about it i would email him saying you want a partial refund since he ripped you off on shipping or youre going to leave a low star rating or even possibly negative feedback... that should straighten things out quickly
 
[quote name='SteelSD']You didn't pay for "expedited" shipping. That's a very specific term so unless the seller actually advertised "expedited" shipping, that doesn't hold. You paid for a shipping method the seller downgraded. While I agree that the seller should have shipped via Priority Mail, I've never even heard of a full refund based solely off that fact when the items were received within the appropriate time frame. Low DSR and/or Neutral or Negative feedback? Sure. But either the eBay rep handling your case overstepped OR your dispute was resolved in your favor due to the seller not being able to produce online tracking for the package to verify shipping method. [/QUOTE]

Technically, Priority Mail *is* expedited. It's not guaranteed, but according to their website, you should get it in 2-3 days. Media mail can take anywhere from 2-9 days depending on where it's going.

How does keeping the games work though? Does the seller lose on his money AND the games? I don't know if I agree with that, and if I were the seller, I would ask to get the games back. Though if I were the seller, I'd also be a bit more flexible :lol:
 
[quote name='turboice']by the way -

if a seller charges WAYY to much for shipping and doesnt do anything about it i would email him saying you want a partial refund since he ripped you off on shipping or youre going to leave a low star rating or even possibly negative feedback... that should straighten things out quickly[/QUOTE]

I'm sure eBay has policies against sellers charging too much for shipping, but to me, if you bid on an auction, you're accepting the terms of the auction. You shouldn't bid if you think the shipping is too high. It's not right to win the item and then turn around to complain about the shipping prices. All of the terms of the agreement are laid out right on the auction page, so it isn't like you win, and then the seller hits you with the shipping costs.

[quote name='encendido5']How does keeping the games work though? Does the seller lose on his money AND the games? I don't know if I agree with that, and if I were the seller, I would ask to get the games back. Though if I were the seller, I'd also be a bit more flexible :lol:[/QUOTE]

This is what I don't get. It's wrong on eBay's half, as far as I am concerned. The OP should be refunded a part of his money for the shipping he didn't receive. I don't get why they let him keep the items and get all of his money back.

EDIT: Just to make it clear, nothing I said is really directed towards the OP. The seller acted like a real douche, apparently, so he likely got what he deserved. If he really did behave in that manner, I'm sure it isn't the first time. It looks like it finally bit him in the ass. My problem is less with the OP and more with eBay's policies.
 
[quote name='bigdaddybruce44']I'm sure eBay has policies against sellers charging too much for shipping, but to me, if you bid on an auction, you're accepting the terms of the auction. You shouldn't bid if you think the shipping is too high. It's not right to win the item and then turn around to complain about the shipping prices. All of the terms of the agreement are laid out right on the auction page, so it isn't like you win, and then the seller hits you with the shipping costs.[/QUOTE]

Yes, I agree with this entirely. If he would have shipped priority this whole mess could have been avoided.

To those asking I have no clue how the eBay system works.

Initially I just opened a claim and it asked for me and the seller to try to work things out. Once he didn't respond after 7 days it gave me the option to escalate to eBay, which I did. About 2 days later I just get a message that the case was decided in my favor and I was sent a refund through paypal.

I received no instructions to send the item back or anything like that.

The seller has the right to appeal the decision and I assume he has done so.

The possibility still exists I assume that ebay will reverse the decision or do a partial refund or something to that effect.

Either way I will remain happy as long as it teaches the seller to not try to be so shady with his business.

And for the person that asked, I feel in no way entitled to free games. But I do feel entitled to getting what I paid for, which was Priority Shipping. You seem to just gloss over that each time.

As for the ethics, when I first started selling on ebay I overcharged on shipping because I was completely clueless. After I went to the post office and realized this I went back and gave all my buyers partial refunds because I didn't feel right screwing them over for my own miscalculations. This around around 20 buyers and most told me it was the first time anyone on ebay had done anything like that. So please, take your ethics talk elsewhere, I feel no guilt about what happened.
 
I know Amazon doesn't require the buyer to send back the item after they have won an "A-Z claim". I learned this after one of my buyers didn't receive what she expected and filed a claim. She won and the email I got from amazon said that they would take the refund out of my account whether or not the buyer returns the item. I was lucky that the buyer returned it though. It was my fault for listing an incomplete item on the main item page since I guess people don't read the condition comments.
 
[quote name='encendido5']I know Amazon doesn't require the buyer to send back the item after they have won an "A-Z claim". I learned this after one of my buyers didn't receive what she expected and filed a claim. She won and the email I got from amazon said that they would take the refund out of my account whether or not the buyer returns the item. I was lucky that the buyer returned it though. It was my fault for listing an incomplete item on the main item page since I guess people don't read the condition comments.[/QUOTE]


Well that sucks. I mean honestly, I think Amazon and even eBay's new policy is patently unfair to the seller and I think there needs to be a little more balance.

In this particular case since it is in my favor I am not complaining, but I surely would be upset if I were the seller. Then again, as a seller I wouldn't be trying to rip off people on the shipping.

The worst I got screwed was on some CDs I sold on eBay. Taught me not to ship overseas. Item was confirmed delivered to Italy, but that's as much tracking as the USPS could provide. Wasn't enough for paypal as they wanted proof it was delivered to the buyer. I ended up being out the CDs, the refund, and the shipping - so over 100 bucks loss there. Put a stop to my ebay sales for a while since I was so upset.

To the buyers credit I don't think he was a scammer. He had over 200+ 100% positives and kept getting positives even through out the dispute. I just think italian post is extremely bad and loses packages.
 
[quote name='CheapLikeAFox']And for the person that asked, I feel in no way entitled to free games. But I do feel entitled to getting what I paid for, which was Priority Shipping. You seem to just gloss over that each time.[/QUOTE]

And what you seem to be glossing over is that the added value of Priority shipping is in no way approximate to the refund you received. If you didn't feel entitled to free games, you'd send back every penny excepting what the seller overcharged you.

As for the ethics, when I first started selling on ebay I overcharged on shipping because I was completely clueless. After I went to the post office and realized this I went back and gave all my buyers partial refunds because I didn't feel right screwing them over for my own miscalculations. This around around 20 buyers and most told me it was the first time anyone on ebay had done anything like that. So please, take your ethics talk elsewhere, I feel no guilt about what happened.
Click to expand...

20 prior good deeds doesn't excuse one bad one. It's like someone saying they have no ethical obligation to pay for stealing because they were perfectly honest until they became a thief.
 
[quote name='CheapLikeAFox']Well that sucks. I mean honestly, I think Amazon and even eBay's new policy is patently unfair to the seller and I think there needs to be a little more balance.

In this particular case since it is in my favor I am not complaining, but I surely would be upset if I were the seller. Then again, as a seller I wouldn't be trying to rip off people on the shipping.

The worst I got screwed was on some CDs I sold on eBay. Taught me not to ship overseas. Item was confirmed delivered to Italy, but that's as much tracking as the USPS could provide. Wasn't enough for paypal as they wanted proof it was delivered to the buyer. I ended up being out the CDs, the refund, and the shipping - so over 100 bucks loss there. Put a stop to my ebay sales for a while since I was so upset.

To the buyers credit I don't think he was a scammer. He had over 200+ 100% positives and kept getting positives even through out the dispute. I just think italian post is extremely bad and loses packages.[/QUOTE]

The problem was Italy postal service. There is a reason many seller will not ship to Italy or Brazil
 
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