eStarland Issues

bobtheape

bobtheape

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I was recently in the middle of a order with eStarland (I thought it might be a good alternative to EB/GS) in which items have become back ordered in the process, false shipping dates given (via e-mail with customer support) and its just been more of a hassle than its worth. Now I'm having trouble getting a non-store credit refund...

I hope that I am just experiencing an isolated incident/bad luck, but was curious to hear what other people's experience(s) have been using eStarland.com. Any stories?

Thanks.
 
I've been considering using estarland to trade in some old NES games that I was going to sell on Ebay (but now am not). I am also interested to hear what people's experiences have been with this site. :?:
 
I've heard stories on both ends of the spectrum. Some have had great experiences others have had em lose hundres in games
 
I honestly have traded in over $8000 worth of games to estarland and have never had a problem. What did you order that went on backorder? Are you having trouble getting a refund because you want cash and don't want to pay the fee to get it?
 
I've never purchased anything from their site. I live near the store itself, so I've always gone in. I've not had a problem, but again, that's in person, not dealing with stuff over the internet.
 
[quote name='rodeojones903'] Are you having trouble getting a refund because you want cash and don't want to pay the fee to get it?[/quote]

The refund issue right now is just a communication issue, I emailed them about the refund and haven't heard back yet....

Thanks for the responses so far, I appreciate hearing about other gamers experiences with eStarland.
 
I've never had any issues with estarland.com or the b&m store. Great site and their store has a very limited selection of new stuff but the best retro section of any game store I've ever been to.
 
I just completed a 300 dollar trade with them and everything went as smooth as can be. Got a bunch of used xbox games, and not one of them had a scratch, could not believe it.
 
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