Gamefly game returned? Really? I NEVER GOT IT!

kev

kev

CAGiversary!
Now here is a story to file in the "WTF?" pile.

Gamefly claims to have sent me Growlanser Generations on January 26. I reported the game as lost a couple days ago because I never got it. At the same time I told them I also hadn't gotten my Oddworld that shipped Jan 31. They accepted both as lost and shipped the next games in my Queue.

Today I get an email from them saying "We have received Oddworld and have changed its status from lost to returned". Well, that's freaking lovely BUT I NEVER GOT THE GAME.

So, is it possible someone is breaking into my locked mailbox, playing my games, resealing them and kindly returning them to Gamefly? Or, is it possible that Gamefly can't tell the difference between an opened game and unopened one? I mean, honestly, if the game was somehow bounced back to them wouldn't they have noticed the PACKAGE WAS STILL SEALED?

Props to them for accepting my reports of the lost games but this story is just plain freaking weird.

Also, I still haven't heard anything about Growlanser that shipped a full 5 days earlier but I'm wondering if it is sitting in their offices somewhere waiting to just be "found "magically!

*update*

Oh, and I just found out that GF just shipped me copies of the two games again today despite just this morning having them listed as "Short Wait" Could it be that my 2 copies "arrived" today and were shipped out again? Or did another copy of Growlanswer (a 4 month old game...) just happen to get returned TODAY?

Maybe I should ask for a 2 week refund...
 
Maybe they were delivered somewhere else, and since no one picked them up and they returned them to sender? That's what happened when I ordered Freedom Fighters from Best Buy and it never came, I told them that and they sent a new one and the first copy was sent back by whatever place that got it.
 
[quote name='zewone']I imagine if someone stole them from your mailbox they wouldn't take the cuortisy to send them back. :)[/quote]

Such was my thought.

But I'm still quite confused that the people at Gamefly wouldn't have realized the package was unopened...
 
Sometimes the mail sucks. I've recieved movies from Blockbuster & Netflix; and games from Gamefly already ripped open half-way (and I work for FedEx, so I know how this kind of stuff can happen when lots of mail is stacked on top of one another or gets under a heavy package and pulled out from under that without lifting the heavy package).

More than likely the little perforated flap got ripepd off and lost, and it was returned because the only address they could find on it was the return address.

It doesn't happen often, but I've been with Gamefly for a year now, and probably twice, and blockbuster for 4 months, and also twice, Netflix for 2 years...and only happened once that I recall.
 
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