Bought two games at two different stores yesterday. First one had the manual and three DLC codes. I watched him the entire time and the manager there is super-cool, so even though he switched it out, he switched it with a good copy and made sure I got everything out of it. Went to the other store, picked up a game with the manual and a map in it. Gave it to the guy and started looking at the new display of XBLA codes. Guy wrapped and folded it up in the bag and handed it to me. I took one step outside the door and realized he had given me a black case, no manual and a photocopied insert. I handed it back and basically said "nice try" and he didn't seem too thrilled to get caught. I e-mailed them about it a while ago and told them how shady it is, and the manager called me personally, shook my hand and said thanks for writing but this is how it is, then asked me if I needed to buy anything.