[quote name='SnoT']Tried to get Wal-mart to PM TRU for the Gears of War 3.
They had 2 left both where beat to hell too.... Doubt they will ever sell either in the condition they are in...
Needless to say after arguing for 45minutes I didn't get them to PM it...
First they tried to say even though the policy doesn't show it there is small writing (I even had it on my phone and couldn't find it and they couldn't either...) saying that to PM electronics you need an ad.
Then when I finally got them off that crap... They tried to say they pulled up the ad in the back for TRU (told them multiple times it wasn't in an ad) and it was $59.98, $34.98, and $99.98...
I pulled that up on my phone and showed them that they are dumb...
The $34.98 was the guide
The $59.98 was the standard game
The $99.98 was the epic edition..
Pulled up the SlickDeals thread as a last ditch effort and showed them the pic of the receive and the game and receipt together that's posted there...
So they tried to just saying they couldn't do it.
I finally got them to call the local TRU... (If it was the same person in electronics that was working when I went in it was some older lady that barely knew how to use the computer and couldn't figure out how to look it up let alone find other stores with it.)
I tried to tell them I'd show them the receipt again so they could give TRU the sku from it to lookup. But they didn't want it...
TRU told them the prices of the ones showing on the website.....
By that time I was peeved cause the original cashier that got the game from the case was snickering behind the store manager talking to another cow of a cashier and making comments like, I'm going to come here tommorow and price match the dollar store and say that XXX item is only $1...
I made mention to the manger that I heard her saying this and he didn't seem to care about it. So I wrote down all there names tossed (yes tossed Not throw ect) the box of diapers (Was doing errands for the wife too), at the manager and headed for the door.
I turned around as I was heading there to make sure my kid was still with me and noticed they had 2 employee's following me hah....
I called the 1.800.walmart # and made a complaint ... At this point I'm not worried about getting it PM'd... I'm more pissed at the attitude the ASM, SM, and the lackey employees had and the disrespect...[/QUOTE]
As they say, you get more flies with honey than vinegar. So by arguing with them for 45 minutes over something as inconsequential as a price match of a video game and then on top of it tossing the diapers at their manager, you proved that you were a beligerent and disrespectful customer.
Calling one of the cashiers a cow and tossing the diapers at the manager who wouldn't approve your baseless price match was further proof. You threw a tantrum like a lil kid when the manager and his cashiers wouldn't approve your price match request without concrete evidence that it was at the $10 price at TRU. If you owned a store, would you match some other stores' price without definitive evidence of the price? No? So then why should WalMart have to?
You're just lucky you left when you did, since their next step was probably to call the cops on you. They might've cited you for disorderly conduct and even gone so far as to have you barred from the store for your behavior.
Contrary to popular belief by many on here(and on sites like The Consumerist) anymore, the customer is NOT ALWAYS RIGHT!