[quote name='trax']My own experience with BNG:
On 9/9 I ordered The Beatles: Rock Band. On the website they state that ship out time is 2 to 5 business days for free BNG Saver shipping. A week later (and yes, business hours do include weekends in this case), I checked my status and it still said "payment received, processing order". I contacted BNG and received a reply within half an hour stating that my order actually shipped two days prior, and that they had received so many orders that the system was behind in updating the shipping status. Three days later (Saturday 9/19), the game finally arrived.
So I did get my game, but a number of things concerned me:
* I can't think of a single technical reason that an overload of orders causes the system to fail to update the shipping status. This just does not make sense. The two shouldn't have anything to do with each other in a well-designed system.
* I have never seen priority mail take 5 days (Mon 9/14 to Sat 9/19) to arrive, especially when not traveling all the way across the country (Florida to NY in this case). I highly doubt my order actually shipped on 9/14.
* Most curiously, my copy of TB:RB very clearly has sticker residue in the upper right hand corner. Why would an internet operation such as BNG need to put a price sticker on a game? Did they wait until I complained and then ran out to get a copy of the game to keep me happy? This is just bizarre. (Seriously, if anyone can make sense of this, please fill me in because I can't see how they'd make any money doing this.)
I would say this: if you want to save money, don't need the game in a hurry, and don't mind keeping on top of your order status (including contacting them when necessary), then by all means, buy from BNG. If any of these things turns you off, it's probably best to shop elsewhere. That's just my opinion.[/QUOTE]
WoW. If you read the shipping description you'd know that BNG saver ships by First Class not Priority. Also it is true it takes them 2-5 days to "SHIP OUT", but also takes another 3-5 days to "SHIP" and receive. So thats a max of 10 days. Also it says there is no tracking, so that means you just have to trust them that the game comes within 10 business days.
Although I dont know about the sticker. If the games not shrink wrapped, then you got screwed. But neways its free shipping there's nothing to complain about that.