I hope someone can give me some advice on how to handle this eBay situation.
So I bought a prepaid phone card from a guy (jtmhoang) with fairly good feedback but he never did it. It works like this..you pay him $35 and give him the mobile number and then he does something on the computer and you get minutes on your phone. The normal way is to just get a phone card and scratch the pin off and then apply to your phone. I did the former method a few times before and never had problems until now.
I emailed the guy saying he didn't do it and he says that he did. He tells me the number he applied to it and it is the wrong number I gave him. Off by one digit. I opened a dispute but the guy killed off his ebay account. Now when I look up the item to dispute, it doesn't show that particular guy but someone (fu123 something..) else on the same day with the same item. I emailed this guy asking if he is the same person or at least working with him. He denies and says no. So I proceeded the dispute with fu123 because the jtmhoang got rid of his account.
I never did this before but this is very confusing. How can I prove that jtmhoang never applied the minutes? I have an email stating the number he should apply it to and also a response that says he applied it to the wrong number. Also, how come when I open the dispute, jtmhoang is just GONE and this fu123 guy replaced him? Is it right that I opened a claim against fu123? Can't be a coincidence that he just showed up my Won list the same day I Won the item from jtmhoang.
what a headache..dont trust vietnamese people on ebay selling tmobile prepaid cards. Any advice would be greatly appreciated.
So I bought a prepaid phone card from a guy (jtmhoang) with fairly good feedback but he never did it. It works like this..you pay him $35 and give him the mobile number and then he does something on the computer and you get minutes on your phone. The normal way is to just get a phone card and scratch the pin off and then apply to your phone. I did the former method a few times before and never had problems until now.
I emailed the guy saying he didn't do it and he says that he did. He tells me the number he applied to it and it is the wrong number I gave him. Off by one digit. I opened a dispute but the guy killed off his ebay account. Now when I look up the item to dispute, it doesn't show that particular guy but someone (fu123 something..) else on the same day with the same item. I emailed this guy asking if he is the same person or at least working with him. He denies and says no. So I proceeded the dispute with fu123 because the jtmhoang got rid of his account.
I never did this before but this is very confusing. How can I prove that jtmhoang never applied the minutes? I have an email stating the number he should apply it to and also a response that says he applied it to the wrong number. Also, how come when I open the dispute, jtmhoang is just GONE and this fu123 guy replaced him? Is it right that I opened a claim against fu123? Can't be a coincidence that he just showed up my Won list the same day I Won the item from jtmhoang.
what a headache..dont trust vietnamese people on ebay selling tmobile prepaid cards. Any advice would be greatly appreciated.