You both have the choice to purchase from them or not. If you find their service and shipping unacceptable, then stop buying from them. Often times the prices on eBay are better than from LRG themselves. The shipping times and service might be better there too.
I know right, what a concept to not shop at the same place again and again that provides bad service.
At times I feel as if I am on reddit here. The second you post anything that isn't "omg this product/company is best ever", you're instantly attacked for negativity.
There is no excuse for any company to hold back an in stock product for a month before shipping, or take weeks to answer emails. That is not being negative or unrealistic in any way. Now on the opposite, if you contact them and it's 24 hours later, or expect items to be shipped in nanoseconds, that is unreasonable.
There can be many reasons why a label is made today, and not ship for a month. Maybe the game has not arrived, but they are doing the labels now, to save time for when the item does arrive, so shipping can happen quicker. Did that ever cross the mind of anyone here? Of course not, as that's a "logical" possibility, and most here lack that level of ability.
I'm one of the more mellow guys here, as I think everyone should be heard and I hate bullies, so I speak up often on both sides of the issues. As for this issue, it is nothing new, and everyone here who has given advice has seen these same questions again and again. So when people reply that this is the way it is, love it or hate it, and you continue on, what do you expect? LRG doesn't work here, they have a forum of their own, and as others have stated, there are many options for getting these games.
Is that the same line of thinking you will make if you go to a restaurant and they take 2 hours to get a dish to you?
There is an expected level of service one should always expect, and you know LRG and has been dropping the ball on.
In this situation I would complain, and depending on the outcome, I may be back, or if it isn't handled to my liking, I would not return. It seems everyone here has issues with bad service, but yet you want the company to change, and it's beyond clear that's not going to happen. As the issues new guys are bringing up, are beyond old to most here. Many have left for these reasons, and many don't care, so they continue to shop.
You seem like you would wait 2 hours for a meal and then come back next week and wait 2 hours again, only to complain and do it a 3rd time as well. When does this become not a LRG issue, but your own broken thinking on the subject? There is only ONE thing in this life we have 100% control over, and that's your own actions.
You can't change LRG, anymore than they can change you, so why all the hate for an issue that's not going to get better? If enough people have issues, and stop shopping there, then they may make changes, but as you can see, many don't care. So choose your battles wisely, and I would say this isn't the one to go all in on, but that's my 2 cents, I hope it helps someone who has an open mind.
s give it right back with the “white knight” bullshit.
