My Paypal still hacked apparently...

[Escobar4Life]

I honestly don't know how my paypal got hacked. I never shared information or posted my information other than my e-mail address here (and rarely on ebay). Somehow it got hacked and someone is still using it. Last year over $700 were spent under my paypal. Luckily Paypal and my bank took care of it and I was refunded. I changed my password and e-mail accounts associated with that paypal. Yet, someone is still using it.

I don't know how long they've been using it for since I normally don't check my bank statements. But I did notice it recently. Sometimes it was about $6 and the biggest that I know of recently was $30 (something called gpotatoes or something) but it appears to have been refunded.

I did call Paypal a couple of months ago but they didn't really help me at all. They wanted me to find every transaction that I didn't do. But that wasn't possible because my online bank statement doesn't go as far as last year.

I'm going to call Paypal tomorrow morning or whenever they're available to settle this. But I don't know if they'll help me. What can I do if they tell me to check my statements again? Even paypal's history doesn't go as far as last year and I don't know how long some hacker has been using my account for. They haven't spent that much money but still. I haven't closed my paypal because I want to get this resolved first.

Any help would be greatly appreciated. I still wonder how my account got hacked. I'm extremely careful too.

 

[Scorch]

Surely you could go to a local bank and request a full account history.

 

[ohboy10451]

happened to me as well. Just file a dispute

 

[m0rningbreakfast]

Were the charges coming from Italy?

 

[Shrapnellistic]

Keylogger on your computer perhaps?

 

[ZerotypeX]

sorry to hear that, possibly a key logger on your computer like Shrapnellistic said.

gpotatoes is a company that runs free mmorpgs i believe like Flyff

 

[hero101]

I think it is Ninjas with a keylogger program.

 

[darthbudge]

My paypal got hacked about a month ago, and I didn't realize it until a week or two ago when I got my statement.

Fortunately, I only got charged $20 and paypal gave it back to me. Still I don't know how exactly I got hacked.

 

[LilPaintballer]

keylogger, try wiping your computer after you back up needed documents to be safe.

 

[DuelLadyS]

My fiance got his paypal hacked a couple years back (like everyone else here, he doesn't share his info and has no idea how it happened.) Actually, he got lucky because paypal caught the activity, reversed the charge, and froze his account before he was aware of the problem.

You'd have to go to your bank to get a full transaction history so you can report to paypal what excactly they need to look into/refund. If you don't want to bother, you can just tell them you did and the recent transactions are all there is- but know if you figure out later there's was more, you'll be SOL on those.

Have your account frozen until this is fixed- that way, no more spending of your money. Once it's resolved, close your account outright. You can always make a new one later (after making sure a keylogger isn't the culprit.) Perhaps that'll be enough to throw the guy off.

And for cripes sake, check your friggin' statement! This is why I still get paper statements- it gives me a nice, specific time to sit down with everything and make sure all my charges are correct and accounted for. The faster you catch a crook, the easier it is to fix (as you are now learning.)