wow, that really sucks. where did you order from? got my playstation direct order today and there was a proper amount of rather thick, heavy machine-compressed brown paper padding the box on the top and sides. i wasn't expecting it since i already read your post and was prepared for the worst, so it was a nice surprise seeing them pack it adequately.Just received mine today but I'm kinda disappointed that they couldn't even add some proper padding into the packing box so that the PS4 didn't rock around inside. Unfortunately the PS4 box itself has a few dingers, but the console itself is beautiful with that matte/glossy finish so I'm just happy I was able to snag one.
Soooo, how in the hell was I able to place my order? I didn't have any points prior to purchasing the bundle. This better not turn into some fiasco where they cancel my order and then refuse to refund my credit card...So I just talked to two different reps from Sony Rewards, and they both told me the same thing...
They said you cannot just place an order via credit card on the Rewards site. They said it you need to have at least a 500 points Sony Rewards balance to place an order, and then you can pay for the rest of it via card.
It's possible that the people who were getting errors ordering with their card was for this reason, but I really don't know.
Anyways, I'm more than happy with one. If it eventually drops price on Amazon I'll grab another then, but Sony Rewards seems like too much of a hoop to jump through.
Clearly not true lol, I had 0 points and placed an order, paid $324 after taxes.So I just talked to two different reps from Sony Rewards, and they both told me the same thing...
They said you cannot just place an order via credit card on the Rewards site. They said it you need to have at least a 500 points Sony Rewards balance to place an order, and then you can pay for the rest of it via card.
It's possible that the people who were getting errors ordering with their card was for this reason, but I really don't know.
Anyways, I'm more than happy with one. If it eventually drops price on Amazon I'll grab another then, but Sony Rewards seems like too much of a hoop to jump through.
those people are lucky. they got saved from possibly having their $300+ converted into a points balanceSo I just talked to two different reps from Sony Rewards, and they both told me the same thing...
They said you cannot just place an order via credit card on the Rewards site. They said it you need to have at least a 500 points Sony Rewards balance to place an order, and then you can pay for the rest of it via card.
It's possible that the people who were getting errors ordering with their card was for this reason, but I really don't know.
because you technically bought the points and then exchanged them for a product, it's not out of the question that they would do exactly this - refund the points, but not your money. it would beSoooo, how in the hell was I able to place my order? I didn't have any points prior to purchasing the bundle. This better not turn into some fiasco where they cancel my order and then refuse to refund my credit card...
that's quite the long wait, but good news nonetheless. hope you receive it sooner rather than laterJust called Sony Rewards and spoke to a rep about my order.
She informed me that the bundle was not only in stock when I placed the order, but that it's STILL in stock. Additionally, she stated that Sony Rewards is very slow when it comes to updates and it could take anywhere from two to four weeks to receive the item, and that you do not need points to actually make a purchase. When you use your credit card on the website, it purchases the required amount of points needed to "purchase" the item and then automatically redeems them.
Soooo, how in the hell was I able to place my order? I didn't have any points prior to purchasing the bundle. This better not turn into some fiasco where they cancel my order and then refuse to refund my credit card...
Just called Sony Rewards and spoke to a rep about my order.
She informed me that the bundle was not only in stock when I placed the order, but that it's STILL in stock. Additionally, she stated that Sony Rewards is very slow when it comes to updates and it could take anywhere from two to four weeks to receive the item, and that you do not need points to actually make a purchase. When you use your credit card on the website, it purchases the required amount of points needed to "purchase" the item and then automatically redeems them.
Clearly not true lol, I had 0 points and placed an order, paid $324 after taxes.
Yeah I have no clue to be honest. I told them that it was letting me put all the info in to make a purchase, but she kept insisting that it wouldn't have worked. Of course from my end, I was too scared to actually attempt to place the order because of the whole point refund thing. Gonna give them another call and see if I can get any more info.those people are lucky. they got saved from possibly having their $300+ converted into a points balance
because you technically bought the points and then exchanged them for a product, it's not out of the question that they would do exactly this - refund the points, but not your money. it would beed up if they showed the bundle as being in stock when it in fact wasn't, but refunding points in the event of a cancelled order instead of the money used to buy them is probably written in something that you agreed to when you bought the points.
as for why you were able to place the order with 0 existing points while others weren't, it's probably just some bs policy they made up once the orders started flooding in. basically you were just one of the first ones to do it
Wow, this is insane. How are we all getting such conflicting answers? If I don't get an update by Saturday, I'm calling back again to ask for any information they can provide me with.Final phone call to Sony Rewards...
This rep said the exact same thing even though I told her it was letting me do the Cash for Points to redeem the entire value.
Then she put me on hold and said that the bundle is actually UNAVAILABLE and shouldn't even be on the website.
This info is again conflicting to what's being said, but I am done with Sony Rewards, they really don't seem to have their shit together at all.
Not at all true, as i had zero points and was able to place my order with my credit card alone. I hope i was tricked into purchases $326 bucks worth of points.Okay, 3rd rep told me the exact same thing, that it wouldn't let you place the order without 500 point balance. I honestly have no clue at this point.
I'm not sure what day I purchased that item but sometime around that same point, mine shows in process/progress one of those two at this point. On other good news even though I haven't received shipping confirmation from Sony Direct (Who thought it'd be a great idea to have multiple companies act as if they are Sony when they really aren't is something I'd like to know about who made that decision) with the 20% off coupon for cancelling the DS console - the replacement order (PS4 with 3 games included for $199.99) appears to have actually shipped judging by the information I got from fedex.Not at all true, as i had zero points and was able to place my order with my credit card alone. I hope i was tricked into purchases $326 bucks worth of points.
I have yet to receive shipping confirmation, my order was also placed on the 30th at noon 12:01 pm
I offered my new extra one from the Sony store up above for what I paid ($299.99 + tax) + shipping and nobody even messaged me lolIt's up on Rakuten for $399.99 with 15% back in points if anyone still wants one.
https://www.rakuten.com/shop/antonline/product/1380942/?l-id=WHATSTRENDING_sliderWidget_5
I thought about it but I think I'll just wait for the PS5. I have a lot of games on my X1 to keep occupied in the meantime.I offered my new extra one from the Sony store up above for what I paid ($299.99 + tax) + shipping and nobody even messaged me lol
I absolutely would buy it from you so I can return the $399 one I bought from Amazon. I'm just waiting to see if my order here ships or not.I offered my new extra one from the Sony store up above for what I paid ($299.99 + tax) + shipping and nobody even messaged me lol
It already sold sadly lolI absolutely would buy it from you so I can return the $399 one I bought from Amazon. I'm just waiting to see if my order here ships or not.
I have a storage bin outside my house that has a big sign on it that reads "Please leave packages in here, thank you!".Only downside ... the directions said lock the shed once you put it in there.
FedEx dude DIDN'T lock the shed ... come on man.
I’d love it. Is it still availableI offered my new extra one from the Sony store up above for what I paid ($299.99 + tax) + shipping and nobody even messaged me lol
How generous of you!If anyone wants only the console, without the controller. I'll sell one for 300 +shipping (~9 dollars shipping).
It already sold on eBay sadlyI’d love it. Is it still availablemy current order has been in progress since saturday. I’m not sure whats going on.
Is that sarcasm lolHow generous of you!
Same. Just such bullshit. I was like #80 to redeem and yet they mysteriously have none. Glad I grabbed one for $399 from Amazon so I wasn't left completely in the cold.Sony rewards canceled my order. But looks like money was refunded to my credit card and I don't show having reward points showing in my account. At least that part worked out.
Right? And while I know they aren't *technically* sony. Having this limited edition game consoles that's basically gone everywhere but one store now get cancelled by TWO different Sony Affiliates (Direct and Rewards) is baffling and inexcusable. I don't even understand how they are legally allowed to display the Sony logos and everything else on their site if they are separate from Sony.Sony needs to get their shit together. Another goddamn order of mine has been canceled...
Yours will be canceled eventually. The deal from Sony Rewards was dead from the start.Still in progress... I'm guessing mass cancellations are coming soon.
What would the price be to ship to Michigan?Gonna bump and ask one more time before I ship this console back. The buyer who purchased it through eBay never paid me, and my unpaid claim against him will close today around 8:44am PST. I have one potential CAG'er interested, but I am gonna throw the offer out here one more time. If anyone wants mine, all I want is what I paid + shipping. If nobody PM's me, it goes back to Sony. Trying to help out anyone who missed the boat on this.
EDIT: And yes it is the $299 + tax + shipping price.
Because of the size and weight of the package, probably $30 bucks or more.What would the price be to ship to Michigan?
Did you see my PM?Because of the size and weight of the package, probably $30 bucks or more.